Compare Linkello vs. Video Call Center in 2025

Video Call Center

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Description

With just a single click, you can create a link that allows you to establish an online communication room directly through your browser, eliminating the need for any installations. Simply enter your email from your computer, tablet, or phone, and your personal discussion space link will be generated instantly. This platform enables you to conduct audio and video calls as well as share documents effortlessly. Our business model prioritizes user privacy and does not rely on data collection, as we are deeply committed to GDPR compliance through a "Privacy by design" strategy. Our services are securely hosted in French environments, ensuring that all data transfers are end-to-end encrypted. Linkello caters specifically to professionals, offering features such as video calls, audio communication, screen sharing, text chat, and secure document exchange. Additionally, we provide invoicing and online payment solutions for your services, making it simple to manage transactions. Enhance your offerings with video capabilities in just one click using our Linkello office and Linkello medical APIs, which are fully secure and easy to integrate. With a REST API, you have the freedom to incorporate video services into your business model seamlessly while maintaining the highest standards of security and privacy. This ensures that your communication needs are met without compromising on safety or user experience.

Description

Compunetix’s Video Call Center is a web solution built using dynamic WebRTC technology. It allows video connections with just one click, without the need for any downloads. Users can connect video from any device with support for PSTN audio integration to WebRTC. VCC provides call center functionality such as intelligent routing, multiple queues and call transfer. Security is a top priority. Support for encrypted video connections, and HIPAA compliance are available for telehealth apps. The platform can be deployed on a cloud-based system or as a dedicated solution. VCC's simple video interfaces simplify communication and streamline the experience for users. Other features include real time video call transfer and automated queuing. Real-time dashboards and reporting are also available. Multi-party calling capabilities, multi tenant support, call monitoring and advanced collaboration functionality like application sharing, file transfers, and chat are also available.