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Description
Linda empowers small businesses to enhance their online marketing by converting completed tasks into geotagged images accompanied by descriptions and positive feedback, which are then shared across various platforms including their website, Google Business Profile, social media, and search engines. The platform features service check-ins that highlight completed work, service spotlight sections for showcasing top projects, and market maps that provide visibility heatmaps to track local search performance effectively. Users have the ability to schedule posts, videos, and images for their GBP, create optimized Q&A sections, and manage their listings across over 500 directories with more than 200 deep integrations, while also automating review funnels, notifications, responses, and display widgets, supporting more than 80 platforms. In addition, it offers functionalities such as form submission and call tracking, AI-driven live chat and appointment booking through chatbots, mobile content creation for significant moments, and an omnichannel inbox that consolidates SMS, web chat, email, and messaging communications. Moreover, users can access comprehensive analytics, customizable dashboards, and automated workflows to streamline their marketing efforts even further. The combination of these features ensures that businesses can effectively reach and engage their target audience while optimizing their online presence.
Description
Set aside your concerns for a moment! The exquisite centralized Oxon system has the power to address all your challenges. Regardless of whether your clients reach out via phone, SMS, email, Facebook, or webchat, you'll find everything conveniently displayed in a single interface. All interactions from each channel are archived in one location, providing a streamlined approach. This straightforward and sophisticated solution enhances the efficiency of your support center by an impressive 30%. Effortlessly manage the 24/7 functionality of your webchat using an advanced chatbot that goes beyond traditional rule-based systems. This chatbot is designed to comprehend natural language, recognize synonyms, and engage in polite small talk. With an Omni-Channel experience, your customers can connect through their preferred medium, ensuring satisfaction. Our versatile agent desktop consolidates all necessary data into an intuitive interface, allowing your team to resolve inquiries on the first attempt, thereby improving service quality and customer experience. Ultimately, this innovative system not only simplifies communication but also empowers your support team to perform at their best.
API Access
Has API
API Access
Has API
Pricing Details
$349 per month
Free Trial
Free Version
Pricing Details
$39 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Linda
Country
United States
Website
linda.co
Vendor Details
Company Name
OXON Tech
Country
Lithuania
Website
www.oxontech.com
Product Features
Local Marketing
Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
