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Description
Lightyear develops innovative software designed to streamline your telecom lifecycle, covering everything from procurement to renewal. You can easily configure your service online, receive validated quotes at the best prices, and rely on us to manage your implementations, along with handling future maintenance issues and renewals automatically. The current process for acquiring and managing enterprise-grade IT network infrastructure is cumbersome and lacks transparency, leaving businesses frustrated with outdated methods like calling providers for serviceability checks and enduring long waits for quotes that ultimately require negotiation. By leveraging proprietary datasets from a multitude of sources, we automate vendor validation and ensure that the pricing you receive is thoroughly vetted before it reaches you. Our project management team is dedicated to meeting your deadlines and priorities, supported by software tools that seamlessly integrate with vendors to facilitate this process. Lightyear was founded by individuals who were not traditional telecom experts but instead sought to address the inefficiencies they encountered in the industry firsthand, ensuring that our solutions are both user-friendly and efficient. We are committed to transforming the telecom procurement landscape for enterprises, making it easier and more transparent than ever before.
Description
Softeligent assists in efficiently managing your telecom expenditures, encompassing landline services, internet access, data connections, and mobile services. By utilizing Softeligent, you can streamline your services, ultimately reducing the financial burden linked to wireless devices and service agreements. Additionally, it enables you to monitor your inventory effectively. You can leverage Softeligent to allocate IT-related costs appropriately across different departments in your organization. Furthermore, by keeping tabs on your IT assets through this platform, you gain insights that enhance your overall management of owned resources, ensuring optimal use and cost efficiency.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$250 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Lightyear
Founded
2020
Website
lightyear.ai/
Vendor Details
Company Name
Softeligent
Country
United States
Website
softeligent.com
Product Features
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting