Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Each shift presents a new challenge to deliver consistent and exceptional service seamlessly. Utilizing our mobile workforce management software, Lighthouse, you gain real-time insights to ensure that every worker is exactly where they should be. You can oversee the progress of cleaning tasks, as well as monitor rotation loops and guard tours as they occur. Furthermore, continuous reporting aids in managing compliance with risk protocols, supports defense against potential claims, and highlights opportunities for improved efficiency. Designed specifically for top-tier security, cleaning, and facilities management firms in North America and the APAC region, Lighthouse caters to organizations that oversee numerous service personnel and assets across various locations. With an up-to-the-minute overview of all field activities, you can confidently ensure your teams maintain focus and productivity. Instant notifications regarding incidents, exceptions, and missed tasks allow for prompt responses to any unforeseen challenges, ensuring operations run smoothly at all times. This level of oversight not only enhances accountability but also contributes to the overall effectiveness of service delivery.
Description
Founded in 1987, Digital Security Concepts Inc. aimed to deliver quick, straightforward, and secure solutions tailored for managers, which led to the creation of TourTrax. We focus on offering tools that assist management and staff across diverse industries in ensuring proof of presence, tracking time and attendance, utilizing digital forms with real-time tracking, overseeing both internal and external mobile devices, and enhancing team communication. Our clientele spans a wide array of Facility Management and Security departments across Institutional, Industrial, Commercial, and Municipal sectors, including some of the largest hotels and casinos in North America. Furthermore, on an international level, we collaborate with authorized reseller partners to serve clients such as Government agencies, Transit Authorities, Property Management firms, and Security Contractors, demonstrating our commitment to providing comprehensive security solutions globally. With a diverse customer base, we continuously adapt and evolve our offerings to meet the changing demands of the industry.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
TEAM Software by WorkWave
Founded
1989
Country
United States
Website
teamsoftware.com/software/lighthouse/
Vendor Details
Company Name
TourTrax
Founded
1987
Country
Canada
Website
www.tourtrax.com
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No
Product Features
Compliance
Archiving & Retention
Yes
Artificial Intelligence (AI)
No
Audit Management
Yes
Compliance Tracking
No
Controls Testing
No
Environmental Compliance
No
FDA Compliance
No
HIPAA Compliance
No
ISO Compliance
No
Incident Management
No
OSHA Compliance
No
Risk Management
Yes
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
Yes
Workflow / Process Automation
No