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Description
Lexmark capitalizes on its extensive experience with customer interaction and innovative technologies such as cloud computing, the Internet of Things (IoT), and advanced analytics. The Lexmark Global IoT System takes advantage of IoT capabilities to enhance your operational efficiency. Equipped with sensors, Lexmark printers and multifunction products (MFPs) consistently monitor their performance. We assess this performance data to identify usage patterns, minimize waste, and address security vulnerabilities, ultimately relieving your IT team of unnecessary strain. By using Lexmark's Managed Print Services (MPS), which encompasses over a million devices globally, you can cut costs, streamline billing, and enhance customer service. While others may rely on various systems to manage billing and services, Lexmark offers a cohesive solution that oversees your entire ecosystem seamlessly. Additionally, with the integration of artificial intelligence (AI) for toner and supply management, we ensure that deliveries are made just in time, based on real usage, freeing you from the hassle of inventory control. This innovative approach not only optimizes resource management but also drives significant operational improvements for businesses.
Description
ResidentPrints offers a cloud-based print management solution paired with a comprehensive printer service tailored for apartment complexes. With this software, residents can easily upload their documents from any device via a web browser and release their print jobs at the property's commercial printer by using a personal PIN. Property management teams can oversee resident permissions, set monthly print limits, track job statuses, and monitor activities through an intuitive web dashboard, which also supports bulk onboarding via CSV files. The subscription package features not only a color print/scan/copy station but also includes paper, toner, remote monitoring of devices and supplies, maintenance and repairs, along with direct support for residents. Key functionalities encompass secure PIN-based job release, print quotas, document history tracking, remote submission, scan-to-email capabilities, visibility into usage, seamless resident onboarding, and adaptability for multiple properties. Monthly plans are available starting at $249 for each property, and the current installation and support services are primarily concentrated in the metropolitan area of Atlanta, Georgia. Additionally, this innovative service aims to enhance the overall resident experience by providing a hassle-free printing solution within their living environment.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Paladin POS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$249/month/property
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Lexmark
Founded
1991
Country
United States
Website
www.lexmark.com/en_us/services/managed-print-services.html
Vendor Details
Company Name
ResidentPrints, LLC
Country
United States
Website
www.residentprints.com
Product Features
Product Features
Print Management
Cost Tracking
Device Status Monitoring
Environmental Metrics
Guest Printing
Mobile Printing
Multi-Printer Support
Multiple Authentication Methods
Print Billing
Print Job Deletion
Print Job Routing
Print Quotas / Limits
Remote Printing
Reporting / Analytics
Secure Print Job Release