Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Leon is a self-hosted open-source personal assistant that functions as a virtual brain, responding to your requests through advanced AI technologies like natural language processing, speech recognition, and speech synthesis. Users can engage with Leon through either text or voice commands while maintaining privacy, as it operates offline and keeps data secure on your server instead of relying on cloud storage. With its modular and skills-based framework built on Node.js and Python, Leon empowers users to design, implement, and share personalized modules, expanding its capabilities for various tasks and workflows. The possibilities for automation are limited only by your creativity, allowing for a highly customizable experience. Leon's design encourages collaboration among developers and contributors, making it easier to create and integrate new features, which ultimately fosters an active and engaged community. This adaptability ensures that Leon remains relevant and useful as user needs evolve over time.
Description
Introducing an automated support solution that facilitates exceptional experiences and outstanding service at scale. This innovative system can deflect up to 60% of incoming customer inquiries before any tickets are even generated, providing immediate responses at a significantly reduced cost. With your Percept.AI agent, complex tickets are effortlessly transferred to your human team, complete with detailed conversation summaries that enable agents to address tier two and three issues 5-10 times more efficiently. Additionally, you will benefit from comprehensive reports on customer intents through context-aware analytics, allowing you to foresee potential customer problems before they arise. Featuring superior natural language understanding with an impressive accuracy rate exceeding 95%, this technology is driven by our proprietary advancements developed by AI specialists from industry leaders like Google, Facebook, Amazon, and Y-Combinator. Furthermore, this solution not only streamlines support but also enhances overall customer satisfaction and loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Google Cloud Platform
Yes
IBM Watson
Yes
Node.js
Yes
Python
Yes
Vercel
Yes
Integrations
Amazon Web Services (AWS)
No
Google Cloud Platform
No
IBM Watson
No
Node.js
No
Python
No
Vercel
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Leon
Country
United States
Website
getleon.ai/
Vendor Details
Company Name
Percept.AI
Founded
2016
Country
United States
Website
percept.ai
Product Features
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
Yes
Multi-Language
No
Natural Language Processing
Yes
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
Yes
Virtual Personal Assistant (VPA)
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No