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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Leon is a self-hosted open-source personal assistant that functions as a virtual brain, responding to your requests through advanced AI technologies like natural language processing, speech recognition, and speech synthesis. Users can engage with Leon through either text or voice commands while maintaining privacy, as it operates offline and keeps data secure on your server instead of relying on cloud storage. With its modular and skills-based framework built on Node.js and Python, Leon empowers users to design, implement, and share personalized modules, expanding its capabilities for various tasks and workflows. The possibilities for automation are limited only by your creativity, allowing for a highly customizable experience. Leon's design encourages collaboration among developers and contributors, making it easier to create and integrate new features, which ultimately fosters an active and engaged community. This adaptability ensures that Leon remains relevant and useful as user needs evolve over time.

Description

Introducing an automated support solution that facilitates exceptional experiences and outstanding service at scale. This innovative system can deflect up to 60% of incoming customer inquiries before any tickets are even generated, providing immediate responses at a significantly reduced cost. With your Percept.AI agent, complex tickets are effortlessly transferred to your human team, complete with detailed conversation summaries that enable agents to address tier two and three issues 5-10 times more efficiently. Additionally, you will benefit from comprehensive reports on customer intents through context-aware analytics, allowing you to foresee potential customer problems before they arise. Featuring superior natural language understanding with an impressive accuracy rate exceeding 95%, this technology is driven by our proprietary advancements developed by AI specialists from industry leaders like Google, Facebook, Amazon, and Y-Combinator. Furthermore, this solution not only streamlines support but also enhances overall customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Google Cloud Platform Yes 
IBM Watson Yes 
Node.js Yes 
Python Yes 
Vercel Yes 

Integrations

Amazon Web Services (AWS) No 
Google Cloud Platform No 
IBM Watson No 
Node.js No 
Python No 
Vercel No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Leon

Country

United States

Website

getleon.ai/

Vendor Details

Company Name

Percept.AI

Founded

2016

Country

United States

Website

percept.ai

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning Yes 
Multi-Language No 
Natural Language Processing Yes 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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