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Description
Our software employs the Potential Delinquency collection method, a strategy recognized by enterprise lenders for boosting month-end collections by as much as 30%. Utilizing Net Balance at Risk (NBAR), we assign risk grades ranging from A to E for every active loan, which is driven by six sophisticated scoring models operating in the background. The system intelligently determines the optimal time to reach out to borrowers for each contact number, informed by historical activity. This approach enhances your chances of making successful right-party contacts while reducing unnecessary call attempts within your portfolio. Our advanced work queues dynamically organize each agent's tasks through smart sorting algorithms, ensuring that accounts, such as those where customers defaulted on their payment promises, are prioritized. With risk grades assigned to every loan, you have the ability to delegate the most challenging accounts to your top-performing collectors. Additionally, our comprehensive reporting tools will enable you to pinpoint your most effective collectors. The software also offers actionable recommendations based on the current account status and borrower engagement levels, ensuring that you are always equipped with the best strategies moving forward. This holistic approach not only streamlines operations but also maximizes the efficiency of your collection efforts.
Description
Resolution Queue is a specialized and adaptable software solution designed to enhance workflow for managing healthcare accounts receivable (A/R) remediation. Included within Resolution Queue is a quality assurance feature known as Instilling Quality, which provides an objective assessment of user activities related to follow-ups, ensuring that accounts are addressed effectively. These features can function together or be obtained individually, depending on your specific requirements. Our partnership with healthcare providers over the years has provided invaluable insights that shaped the development of Resolution Queue, enabling the automation of distributing and tracking A/R assignments to staff members, ultimately improving cash collections and resolving accounts more efficiently. With Resolution Queue, you hold the power to prioritize accounts according to your strategy. The work queues can be established in advance or generated on-the-fly, utilizing various data points such as payer information, groups, outstanding balances, and account age among others. By leveraging these customizable options, users can better manage their A/R processes and optimize their financial outcomes.
API Access
Has API
API Access
Has API
Integrations
Solutions by Text
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Lendisoft
Founded
2020
Country
United States
Website
www.lendisoft.com
Vendor Details
Company Name
PwC
Founded
1998
Country
United Kingdom
Website
www.pwc.com/us/en/products/resolution-queue.html
Product Features
Commercial Loan
Asset Management
Audit Trail
Complex Debt Structures
Dashboard
Document Management
Exposure Management
Lead Management
Pipeline Management
Risk Management
Trend Analysis
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Financial Risk Management
Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Risk Analytics Benchmarks
Stress Tests
Value At Risk Calculation
Loan Servicing
Accounting Management
Amortization Schedule
Application Management
Auto Loans
Automatic Funds Distribution
Business Loans
Collateral Tracking
Collections Management
Compliance Management
Construction Loans
Customer Database
Fee Management
Investor Management
Loan Processing
Student Loans