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Description
Lemur Live Chat Integration offers a comprehensive solution for customer communication by consolidating instant messaging and online chat into a single widget. Support agents can be reached directly through calls, eliminating the need for callbacks. With just a few simple clicks, you can integrate this tool with your website and CRM systems, making it adaptable to any website design. The chat settings can be customized to meet specific business needs and preferences, allowing for a tailored experience. Furthermore, customer data can be transferred seamlessly to CRM systems, enhancing efficiency. Lemur Live Chat encourages innovative approaches to client interaction, enabling communication through live chat or various messenger apps. By integrating Lemur Live Chat into your website and CRM quickly, support managers can receive direct calls and access comprehensive client data immediately after the first interaction. This integration includes popular platforms like Viber, Telegram, WhatsApp, Facebook, and VK, ensuring clients can connect with your support service through their preferred medium. As a result, support agents can handle requests effectively within a unified system while also maintaining organized client information storage. Overall, this integration streamlines support operations and enhances client satisfaction.
Description
Engage each caller, search engine user, and website visitor through tailored messaging, while implementing automated "messaging funnels" for seamless interaction. This single, easily branded app enables you to oversee and share every aspect of your communication. Plug the gaps in your sales process by ensuring you never miss a call, even after hours, responding 24/7 to inquiries. Just like web or email funnels, these messaging systems are designed to be more engaging. Personalize your approach to effectively qualify, educate, and convert leads into customers. Eliminate the inefficiencies of abandoned chats; our method mimics the "micro-commitment" principle of chat interfaces to enhance conversion rates and prioritize capturing phone numbers upfront. Integrate our widget on your site in mere seconds and tailor it with your branding elements, including team photos and specific messaging. Monitor your performance through URL tracking, allowing for the deployment of unique widget versions on various pages. Collect lead information along with text messaging opt-ins from all interactions, including missed and after-hours calls. By adding our widget to your website, you can usher visitors into a text-based conversation with your business, creating a more significant and lasting connection compared to online chats, ultimately enhancing your customer engagement strategy. It's time to transform the way you connect with potential clients.
API Access
Has API
API Access
Has API
Integrations
CallRail
ClickFunnels
Discord
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Kommo
LINE
Planfix
Shopify
Integrations
CallRail
ClickFunnels
Discord
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Kommo
LINE
Planfix
Shopify
Pricing Details
$9 per month
Free Trial
Free Version
Pricing Details
$14 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Lemur
Founded
2018
Country
Poland
Website
lemur.io
Vendor Details
Company Name
Switchbird
Founded
2020
Country
United States
Website
www.switchbird.com
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
