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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Leapmax offers an innovative solution for remote support teams, designed with features that cater to all participants in a contact center environment. By enhancing productivity and flexibility, Leapmax empowers teams to work more efficiently from home. The platform utilizes analytics and monitoring tools to give businesses valuable insights into their remote operations. It employs advanced AI to quickly match user profiles with their most recent camera images, ensuring secure identification. Additionally, Leapmax provides a comprehensive overview of daily time spent across various websites and applications. By equipping employees with the right communication tools, it promotes seamless interaction among coworkers and supervisors. Furthermore, the platform allows for a visual representation of how hybrid teams operate daily through its employee monitoring software. By tracking user activity, it helps identify discrepancies between productive and non-productive behaviors, enabling managers to assess, analyze, and enhance overall employee performance. Effective employee monitoring systems not only guarantee improved performance but also contribute to the stability and efficiency of daily business operations. In a rapidly evolving work environment, leveraging such technology can significantly transform team dynamics and overall workflow.

Description

ServSecure, developed by Servion, is an innovative solution designed for monitoring remote workforces, enhancing employee productivity, safeguarding data, and enabling smooth collaboration. In today's landscape where remote work has become the norm, ServSecure empowers organizations to transition confidently by providing in-depth visibility and insights into the remote employee experience. This platform allows enterprises to elevate their work-from-home security, compliance, and data protection to levels comparable to those found in traditional office environments. It boosts employee effectiveness through actionable insights on productivity derived from applications, websites, and time tracking. Furthermore, it enhances data security with sophisticated capabilities such as facial recognition, device identification, and desktop surveillance. The solution also fosters improved collaboration by seamlessly integrating with existing contact center and collaboration platforms. Additionally, it enhances supervisors' operational control through customizable reporting options, real-time alerts, and notifications, ultimately leading to a more streamlined remote work environment. By leveraging ServSecure, organizations can not only maintain security standards but also cultivate a culture of efficiency and collaboration among remote teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acqueon No 
Amazon Connect No 
Avaya Aura No 
Webex Contact Center No 

Integrations

Acqueon Yes 
Amazon Connect Yes 
Avaya Aura Yes 
Webex Contact Center Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Leapmax

Website

leapmax.ai

Vendor Details

Company Name

Servion Global Solutions

Founded

1995

Country

India

Website

servion.com/assets/brochure/servsecure-improves-remote-agent-productivity-and-agent-security.pdf

Product Features

Employee Monitoring

Activity Monitoring No 
Browsing History No 
Email Monitoring No 
Keystroke Recording No 
Productivity Analysis No 
Remote Control No 
Screen Activity Recording No 
Time & Attendance No 
Time Tracking No 

Remote Work

Collaboration No 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access No 
Remote Support No 
Screen Sharing No 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Product Features

Employee Monitoring

Activity Monitoring No 
Browsing History No 
Email Monitoring No 
Keystroke Recording No 
Productivity Analysis No 
Remote Control No 
Screen Activity Recording No 
Time & Attendance No 
Time Tracking No 

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