Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

In this populous world, where connecting with the mass on a personal level can be difficult, LeadsRain comes with the turn-key solutions. It’s state-of-the-art technology offers a glitch-free user experience for a seamless connectivity. Services like the Cloud-based Predictive Dialer provide the most efficient contact center solutions. The Ringless Voicemail service enable the clients to connect with their leads without causing hassles of ringing their phones at unwanted times. The Voice Broadcasting service transmits a recorded message with a press #1 option for further actions. Rich Text Messaging service comes with added features that can embed media and other files to a text message campaign for better engagement and a clearer message. Enjoy our Umbrella Approach, a result-oriented model that ensures that you reach your end goal through our campaign. Take assistance from this lean company, and make your campaigns worthwhile.

Description

Enhance customer interactions across various channels with uContact, net2phone's cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. uContact facilitates seamless management of all contact center interactions. Ensure top-notch voice experiences in inbound, outbound, or blended campaigns and engage customers through their preferred digital channels using the Unified Inbox. Our comprehensive platform offers features such as agent and supervisor capabilities, voice options, omnichannel support, and automation tools including chat bots, form creator, and workflow designer.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Amazon Polly
Bitrix24
Facebook
HubSpot CRM
HubSpot Customer Platform
Infobip
Instagram
MailChannels
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Sugar Connect
Totality
Twilio
Verbio
Wavy
WhatsApp
Zapier
net2phone

Integrations

Salesforce
Amazon Polly
Bitrix24
Facebook
HubSpot CRM
HubSpot Customer Platform
Infobip
Instagram
MailChannels
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Sugar Connect
Totality
Twilio
Verbio
Wavy
WhatsApp
Zapier
net2phone

Pricing Details

1.25¢ Cost / Minute
Free Trial
Free Version

Pricing Details

$59.99/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LeadsRain

Founded

2012

Country

United States

Website

leadsrain.com/cloud-predictive-dialer

Vendor Details

Company Name

net2phone

Founded

1990

Country

United States

Website

www.net2phone.com/products/cloud-contact-center-solutions

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Alternatives

T-Max Predictive Dialer Reviews

T-Max Predictive Dialer

T-Max Dialer & Communications

Alternatives

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