Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
LeadNXT is a comprehensive communication and lead management platform based in India, integrating CRM, cloud telephony, WhatsApp Business API, and omnichannel marketing into one cohesive system. Since its inception in 2014 and with its headquarters in Noida, it has successfully catered to over 5,000 businesses spanning industries such as real estate, education, healthcare, finance, insurance, retail, and banking, managing more than 50 million calls each month while maintaining an impressive 99.9% uptime SLA.
The platform effectively captures leads from diverse channels, employs scoring and distribution methods, and streamlines follow-ups via an integrated pipeline. Its cloud telephony offerings feature IVR systems, toll-free and virtual numbers, click-to-call options, and missed-call services, whereas the WhatsApp Business API component allows for bulk messaging, chatbot automation, and efficient routing from missed calls to WhatsApp. Additionally, AI-driven chatbots are available to qualify leads and resolve inquiries around the clock, while the omnichannel marketing capabilities facilitate SMS, email, voice-broadcast, and WhatsApp campaigns, all supported by unified analytics to enhance overall performance and decision-making.
Description
Unavoidable CRM is a cloud-enabled customer relationship management platform tailored for small service-oriented businesses, such as those in trades, clinics, cleaning and pest-control services, as well as tour operators and agencies. It consolidates inquiries and customer interactions into a collaborative workspace, featuring an AI-driven receptionist that handles call answering and booking, missed-call text responses, and a unified inbox for SMS, WhatsApp, email, and phone communications. Teams have the capability to oversee leads through a structured sales pipeline, arrange appointments, automate follow-ups, generate quotes and invoices, process payments via Stripe, and pursue overdue balances. Additionally, the system facilitates booking and customer record management, enabling smaller operators to effectively manage workflows from the initial inquiry all the way to payment. Various plans offer the same essential features but differ in terms of user capacity and customization options. Charges for call minutes, messages, and AI receptionist services are calculated based on usage and billed separately at the provider’s cost, ensuring businesses only pay for what they use. This comprehensive approach enhances operational efficiency, allowing businesses to focus more on customer service and growth.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
WhatsApp
Yes
GoCardless
No
Google Calendar
No
Mailchimp
No
OpenRouter
No
Postmark
No
QuickBooks Online
No
Retell AI
No
Stripe
No
Twilio
No
Integrations
WhatsApp
Yes
GoCardless
Yes
Google Calendar
Yes
Mailchimp
Yes
OpenRouter
Yes
Postmark
Yes
QuickBooks Online
Yes
Retell AI
Yes
Stripe
Yes
Twilio
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
£29/month
Solo costs £29/month for 1 user and up to 1,000 contacts. Team costs £149/month for 5 users and up to 10,000 contacts. Agency costs £399/month for unlimited users and contacts and includes white-label options. All plans include every feature; annual billing saves 20%. The free trial lasts 14 days and requires no card. Texts, calls, AI receptionist minutes, and email sending are billed separately at provider cost, with no markup.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
LeadNXT
Founded
2014
Country
India
Website
www.leadnxt.com
Vendor Details
Company Name
Unavoidable Studio
Founded
2026
Country
United Kingdom
Website
unavoidablecrm.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Lead Management
Activity Tracking
No
Campaign Management
No
Lead Capture
No
Lead Distribution
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
No
Source Tracking
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Alternatives
Alternatives
No Alternatives