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Description
LeadNXT is a comprehensive communication and lead management platform based in India, integrating CRM, cloud telephony, WhatsApp Business API, and omnichannel marketing into one cohesive system. Since its inception in 2014 and with its headquarters in Noida, it has successfully catered to over 5,000 businesses spanning industries such as real estate, education, healthcare, finance, insurance, retail, and banking, managing more than 50 million calls each month while maintaining an impressive 99.9% uptime SLA.
The platform effectively captures leads from diverse channels, employs scoring and distribution methods, and streamlines follow-ups via an integrated pipeline. Its cloud telephony offerings feature IVR systems, toll-free and virtual numbers, click-to-call options, and missed-call services, whereas the WhatsApp Business API component allows for bulk messaging, chatbot automation, and efficient routing from missed calls to WhatsApp. Additionally, AI-driven chatbots are available to qualify leads and resolve inquiries around the clock, while the omnichannel marketing capabilities facilitate SMS, email, voice-broadcast, and WhatsApp campaigns, all supported by unified analytics to enhance overall performance and decision-making.
Description
Stop juggling multiple apps for customer interactions and streamline everything with Ticker! Elevate your business communication via our all-in-one omnichannel platform. Seamlessly handle customer inquiries, tickets, products, sales, and much more. Consolidate chats from platforms like WhatsApp, Instagram, and Messenger into a single conversation thread for a more organized approach. Gain a comprehensive view of your customers to ensure no detail is overlooked. Quickly develop chatbots for all your communication channels, customizing them for various days and time slots to ensure they are responsive in any context. You can also create and manage your business inventory efficiently. Boost your sales directly through chat while monitoring your revenue with our integrated CRM features. Engage with your customers on their preferred messaging apps, including WhatsApp, Instagram, and Facebook Messenger, and enrich your conversations by sharing files or images to provide them with precise information. With Ticker, you can enhance customer satisfaction while simplifying your operations.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$9.99 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LeadNXT
Founded
2014
Country
India
Website
www.leadnxt.com
Vendor Details
Company Name
Securitec
Founded
2014
Country
Peru
Website
www.securitec.pe/ticker/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Lead Management
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking