Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Lead Radar is a valuable resource for Shopify agencies and independent ecommerce consultants, enabling them to find and evaluate potential Shopify stores for client acquisition. Users can search for stores based on their niche and geographic location, examine detailed store information along with any visible issues, and leverage this analysis to determine the appropriate services to offer and their associated pricing. This browser-based platform seamlessly integrates store discovery, lead scoring, opportunity insights, and outreach preparation into a single workflow, enhancing efficiency. By allowing users to assess a store’s online presence and pinpoint areas for improvement, Lead Radar empowers them to craft a personalized pitch that addresses specific needs instead of relying solely on pre-purchased contact lists. The Starter plan provides 50 searches per month along with access for one user, making it an ideal solution for agencies and freelancers focused on connecting with Shopify merchants. Additionally, Lead Radar streamlines the lead generation process, ultimately increasing the chances of securing new clients.
Description
Ticketline is an application specifically designed for Shopify users to handle customer service inquiries in conjunction with order details. Customers can initiate support tickets via their Shopify account or the order status page, with each ticket directly associated with the corresponding order, including its items, date, total, and any relevant attachments. Store employees can access a dashboard within Shopify admin to manage, assign, respond to, and modify these tickets, while automated email updates keep customers in the loop regarding the status of their requests. Different subscription plans offer various monthly ticket limits, team member access, email alerts, and document uploads, with premium options providing additional features like personalized ticket statuses and custom fields. Unlike live chat options, Ticketline is tailored for asynchronous customer support, enabling Shopify merchants to effectively categorize and track inquiries related to orders from their initial creation until resolution is achieved. This structured approach not only streamlines communication but also enhances customer satisfaction by ensuring that all issues are addressed thoroughly.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Shopify
No
Pricing Details
$19/month
The Starter plan costs $19/month and includes one seat and 50 monthly searches.
Free Trial
No
Free Version
No
Pricing Details
$4.99/month
Starter: $4.99/month or $49.99/year, with 150 tickets/month, 1 team member, email notifications, three 5 MB attachments, custom issue types, and order linking. Growth: $8.99/month or $89.99/year. Pro: $19.99/month or $179.99/year. Annual plans show savings of 17% on Starter and Growth and 25% on Pro. All plans include a 7-day free trial; charges are billed in USD.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
MerchCrafter
Country
Cyprus
Website
app.merchcrafter.com
Vendor Details
Company Name
Bodanius
Founded
2021
Country
United States
Website
ticketline.app/en/
Product Features
Lead Generation
Contact Discovery
No
Contact Import/Export
No
Lead Capture
No
Lead Database Integration
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
No
Visitor Identification
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No