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Description
LazyTradie is a subscription-driven AI receptionist and booking solution tailored for trade businesses in Australia. It efficiently manages customer inquiries via phone, SMS, and website chat, collects essential job information, provides answers to common questions, generates quotes based on the specific pricing set by the business, and facilitates the booking or rescheduling of appointments in conjunction with the linked ServiceM8 calendar. In cases of urgent inquiries, it has the capability to escalate matters directly to the tradie and can send out updates and notifications regarding bookings. For businesses looking for enhanced features, premium plans offer staff allocation, increased inquiry handling capacity, and monthly performance analytics. LazyTradie can seamlessly integrate an AI booking assistant into an existing website or offer a standalone website package for an additional fee. Trade businesses benefit from this service as it allows them to handle inquiries and manage appointments effectively while on-site; all customer, job, and scheduling information is synchronized with ServiceM8, enabling businesses to maintain their records effortlessly. Customers can reach out using regular calls, texts, or web chats, eliminating the need for a specialized application. This innovative approach enhances operational efficiency and customer satisfaction in the trade sector.
Description
Nextiva XBert serves as an AI-driven assistant for managing customer interactions, functioning as an answering service, receptionist, and support agent available around the clock to handle calls, texts, chats, and emails. It welcomes callers, responds to inquiries, schedules and reschedules appointments, collects lead information, and addresses common issues independently, escalating matters only when they exceed the AI's capability or involve sensitive topics.
XBert enhances its performance by analyzing your business website, services, operational hours, and frequently asked questions, continually refining its responses based on real user interactions. It integrates voice, text, and chat into a singular conversation thread, ensuring that context is maintained across different communication channels. Constructed on Nextiva's robust enterprise platform, it adheres to compliance standards like PCI DSS, HIPAA, and GDPR, while also providing functionalities such as complete call recording and transcription, along with customizable limits on its operational scope.
Starting at approximately $99 per month for a specified number of AI conversations, XBert can be set up within minutes without the need for any coding skills, making it accessible for a wide range of businesses. Moreover, its adaptability means that it can grow and evolve with your business's needs over time.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
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Screenshots View All
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Pricing Details
A$299/month
The Solo plan costs A$299/month, and the Business plan for 2–4 staff costs A$499/month. Both prices include GST, are billed month to month, and have no setup fee or lock-in. Every monthly plan includes a basic website. Standalone website packages cost A$699 one time, or A$999 one time with local SEO.
Free Trial
Yes
Free Version
Yes
Pricing Details
$15/user/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
LazyTradie
Founded
2026
Country
Australia
Website
lazytradie.com.au
Vendor Details
Company Name
Nextiva XBert
Founded
2025
Country
United States
Website
www.nextiva.com/products/ai-receptionist
Product Features
Product Features
Alternatives
No Alternatives