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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Protect your brand's integrity and foster customer loyalty through swift and secure payment processes for refunds and payouts. Conventional methods for issuing refunds, like paper checks, can be cumbersome and slow, hindering the prompt resolution of customer concerns. According to a recent Emplifi study, more than 80% of customers are likely to leave a brand after just two negative experiences, underscoring the importance of efficient business-to-consumer payment systems. Timely and effortless refunds, reimbursements, and other financial transactions are crucial for sustaining customer satisfaction and preserving your brand's image. Latitude offers an advanced software solution intended to streamline intricate refund processes, corporate distributions, reimbursements, and various payouts. Our cutting-edge full-service workflow solution simplifies the entire B2C payments landscape, effectively removing manual bottlenecks. By enhancing the speed of the refund process, it not only improves customer experience but also provides substantial cost benefits for your business. Thus, adopting a modern payment solution is an essential strategy for any brand aiming to thrive in a competitive market.

Description

Utilize our mobile-optimized booking platform to simplify online reservations and enhance conversion rates. Offer a wide range of packages and add-ons, implement automated payment options, and incur no costs when processing refunds. Notably, 94% of WeTravel users would recommend our services to their colleagues, while 92% express their intent to maintain a partnership with us moving forward. Furthermore, 76% of our clients identify user-friendly features and seamless integration as key reasons for choosing WeTravel over the competition. According to historical transaction insights, we provide clients with an average of $12,000 in annual savings for those handling $100,000 in monthly transactions. WeTravel ensures cost efficiency by maintaining the lowest payment processing fees within the travel sector. Additionally, our organizer dashboard streamlines the management of all financial aspects—including refunds, customized pricing, discount codes, payment plans, and balance reminders—along with facilitating communication with participants. In an industry where ease of use is paramount, WeTravel stands out as a top choice for travel organizers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bookinglayer No 
Mastercard Payment Gateway Services Yes 
MoneyGram Yes 
Rezometry No 
Stackreaction No 
The Bancorp Yes 
Visa Click to Pay Yes 

Integrations

Bookinglayer Yes 
Mastercard Payment Gateway Services No 
MoneyGram No 
Rezometry Yes 
Stackreaction Yes 
The Bancorp No 
Visa Click to Pay No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Brightwell

Founded

2001

Country

United States

Website

www.brightwell.com/latitude

Vendor Details

Company Name

WeTravel

Founded

2014

Country

United States

Website

www.wetravel.com

Product Features

Product Features

Tour Operator

Accommodation Booking No 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking No 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration No 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management Yes 

Alternatives

Alternatives

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AmzRefund

AMZ Refund
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CRMtravel

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