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Description

LateShipment.com is driven by a single mission: to make shipping more transparent. We understand that shipping companies, even though they pay for shipping, have little control over their carriers and work to rectify that imbalance. Our innovative delivery management solutions enable retailers to seamlessly create post-purchase experiences. Meanwhile, our automated parcel audit solutions improve performance accountability and help businesses recover millions in shipping refunds.

Description

The outcome is a transformative national service that challenges traditional carriers while enabling leading and rapidly growing brands to boost both sales and customer satisfaction. Maergo streamlines operations by removing the necessity for costly regional distribution centers and the complexities of managing various carrier partnerships. With our established integrations to top multi-carrier platforms, you can swiftly launch our delivery services, which offer a speedy 1-3 day turnaround through a single contract and API connection. Our eco-conscious approach utilizes the scheduled cargo capacity of major airlines like Delta, United, and Southwest, ensuring a time-efficient solution. Employing a variety of reliable and scalable last-mile partners creates numerous routes to deliver products right to consumers' doorsteps. In today’s market, regardless of the products being sold or the target audience, consumers assess brands based on shipping costs, delivery speed, and transparency. Consequently, an effective shipping experience has transitioned from being merely a cost center to a pivotal factor that drives higher sales and enhances customer satisfaction. This shift emphasizes the importance of logistics in the overall consumer experience, solidifying shipping as a crucial element of brand perception.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

FenixCommerce
Klaviyo

Integrations

FenixCommerce
Klaviyo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LateShipment Inc.

Founded

2012

Country

United States

Website

www.lateshipment.com

Vendor Details

Company Name

Maergo

Website

maergo.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Product Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Alternatives

Alternatives

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