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Description
Lang revolutionizes support interactions by auto-tagging them with personalized data categories, leading to a reduction in average resolution time by over 60%. By leveraging your customer support data, you can create a more efficient and intelligent customer experience (CX) team. Enhanced categorization of support interactions allows for the automation of various manual tasks such as ticket routing, triage, and prioritization, which significantly shortens the time it takes to resolve issues. Every organization holds a wealth of customer interaction data, and Lang empowers you to establish tailored CX categories to gather and organize this data more effectively than ever before. With the ability to easily generate actionable insights from your data, you can enhance customer retention and identify potential revenue streams. Utilizing your own unique data language, Lang assists in the automatic tagging and categorization of customer interactions, revealing new patterns within your data. Moreover, you can effortlessly set up automation based on these insights, integrating seamlessly with essential CX systems. By enabling real-time auto-tagging and categorization of incoming support tickets, you can ensure a swift and organized response to customer inquiries. This approach not only streamlines processes but also enhances overall customer satisfaction.
Description
OpenUI is a generative UI framework for AI agents that is open-source and licensed under MIT. Rather than relying on simple text, your agent utilizes OpenUI Lang, a streamlined language designed for progressive streaming, which OpenUI seamlessly transforms into dynamic user interfaces such as charts, tables, forms, cards, and layouts. The rendering process is inherently secure, ensuring that the model is restricted to only the components you have registered, preventing any execution of generated code and maintaining control over your design system. Its core architecture is framework-agnostic, supporting first-party runtimes for popular libraries like React, Vue, Svelte, and Angular, and comes equipped with pre-built chat interfaces and integrations for various tools including LangChain/LangGraph, the Vercel AI SDK, Mastra, Google ADK, assistant-ui, CopilotKit, AG-UI, and A2UI. According to its published benchmarks, OpenUI Lang is efficient, utilizing approximately half the tokens when compared to standard JSON UI formats, thereby enabling interfaces to stream with greater speed and reduced costs. Additionally, this efficiency not only enhances performance but also makes it a cost-effective solution for developers looking to create sophisticated user interfaces quickly.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
A2UI
No
AG-UI
No
Agent Development Kit (ADK)
No
CopilotKit
No
Dixa
Yes
Flip
Yes
Intercom
Yes
LangChain
No
LangGraph
No
Mastra AI
No
Integrations
A2UI
Yes
AG-UI
Yes
Agent Development Kit (ADK)
Yes
CopilotKit
Yes
Dixa
No
Flip
No
Intercom
No
LangChain
Yes
LangGraph
Yes
Mastra AI
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Lang.ai
Country
Spain
Website
www.lang.ai/
Vendor Details
Company Name
Thesys
Founded
2024
Country
United States
Website
www.openui.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No