Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Lab1 seamlessly gathers meta-data regarding user interactions, including computer activities, meetings, phone conversations, and training needs assessments, converting it into insightful information about tasks, individuals, and time management. This automated data collection eliminates the need for manual entry, enhancing both the efficiency and objectivity of the information gathered. It retrieves activity data in real-time from various sources such as computers, phone systems, calendars, and training assessment platforms, all while respecting user privacy by avoiding the collection of sensitive or confidential content. The Lab1 system operates on a client-server model, where agent software is deployed on user workstations, and the server facilitates data access through a web-based panel or tailored database views. Transition from mere data to impactful business outcomes. The Lab1 dashboard is meticulously crafted to evaluate multiple business processes occurring within each organization, enabling quicker and more informed decision-making. This unique methodology fosters an environment where decision-making becomes streamlined, efficient, and highly precise.

Description

Wisdom WFM. This is the most reliable and easy way to manage your workforce. It's easy to have happy agents, short wait times and high productivity. Wisdom WFM is the market leader for Modern AI Based Workforce Management. It was the first company to use real data for forecasting, and it remains the only one with this capability. Wisdom uses an AI-based solution that analyzes every transaction detail. It can forecast and schedule chat, phone, and email calls. Wisdom WFM is a complete solution which has been proven to reduce wait time, reduce customer complaints and improve the job satisfaction of your front-line staff.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$10 per month
Free Trial Yes 
Free Version No 

Pricing Details

$2000.00/month/user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Lab1

Founded

2012

Country

Poland

Website

www.lab.one/

Vendor Details

Company Name

L3 Prime

Founded

2002

Country

Canada

Website

wisdomwfm.com

Product Features

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management Yes 
Labor Projection No 
Performance Appraisal Yes 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance Yes 
Variable Workforce No 

Product Features

Workforce Management

Budgeting & Forecasting Yes 
Contractor Management No 
Employee Lifecycle Management Yes 
Labor Projection Yes 
Performance Appraisal Yes 
Recruiting Management No 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

Alternatives

Alternatives

OfficeView Reviews

OfficeView

OfficeView Software
AcuScreen NDT Reviews

AcuScreen NDT

Iberis Software
SuperMind Reviews

SuperMind

Shanghai Yushu Technology
Wisdom Share Reviews

Wisdom Share

Mentor Resources, Inc.