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Description
Lab1 seamlessly gathers meta-data regarding user interactions, including computer activities, meetings, phone conversations, and training needs assessments, converting it into insightful information about tasks, individuals, and time management. This automated data collection eliminates the need for manual entry, enhancing both the efficiency and objectivity of the information gathered. It retrieves activity data in real-time from various sources such as computers, phone systems, calendars, and training assessment platforms, all while respecting user privacy by avoiding the collection of sensitive or confidential content. The Lab1 system operates on a client-server model, where agent software is deployed on user workstations, and the server facilitates data access through a web-based panel or tailored database views. Transition from mere data to impactful business outcomes. The Lab1 dashboard is meticulously crafted to evaluate multiple business processes occurring within each organization, enabling quicker and more informed decision-making. This unique methodology fosters an environment where decision-making becomes streamlined, efficient, and highly precise.
Description
Wisdom WFM. This is the most reliable and easy way to manage your workforce. It's easy to have happy agents, short wait times and high productivity. Wisdom WFM is the market leader for Modern AI Based Workforce Management. It was the first company to use real data for forecasting, and it remains the only one with this capability. Wisdom uses an AI-based solution that analyzes every transaction detail. It can forecast and schedule chat, phone, and email calls. Wisdom WFM is a complete solution which has been proven to reduce wait time, reduce customer complaints and improve the job satisfaction of your front-line staff.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$10 per month
Free Trial
Free Version
Pricing Details
$2000.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Lab1
Founded
2012
Country
Poland
Website
www.lab.one/
Vendor Details
Company Name
L3 Prime
Founded
2002
Country
Canada
Website
wisdomwfm.com
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce