Wisdom WFM Description

Wisdom WFM. This is the most reliable and easy way to manage your workforce. It's easy to have happy agents, short wait times and high productivity. Wisdom WFM is the market leader for Modern AI Based Workforce Management. It was the first company to use real data for forecasting, and it remains the only one with this capability. Wisdom uses an AI-based solution that analyzes every transaction detail. It can forecast and schedule chat, phone, and email calls. Wisdom WFM is a complete solution which has been proven to reduce wait time, reduce customer complaints and improve the job satisfaction of your front-line staff.

Pricing

Pricing Starts At:
$2000.00/month/user

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
L3 Prime
Year Founded:
2002
Headquarters:
Canada
Website:
wisdomwfm.com
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Media

Wisdom WFM Screenshot 1
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Product Details

Platforms
Web-Based
Customer Support
Online Support
Business Hours
Live Rep (24/7)

Wisdom WFM Features and Options

Workforce Management Software

Budgeting & Forecasting
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Wisdom WFM User Reviews

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