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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

LASERWAR CRM serves as a comprehensive cloud-based management platform tailored for clubs that engage in laser tag, paintball, airsoft, and other rental-based gaming activities. It consolidates customer information, booking requests, and a game calendar into one accessible location while offering features to assign instructors, oversee venues, and plan events effectively. Staff members can monitor equipment and merchandise, create and reserve game packages, and keep track of the condition of their gear. Additionally, the system has the capability to generate a mini-site for clubs, facilitating online inquiries, customer discounts, and loyalty programs, alongside options for email and SMS notifications as well as IP telephony with compatible providers. Detailed reports are available to summarize bookings, staff performance, income, and expenditures, complete with options for exporting or printing data. This system is designed specifically for club owners and staff who are responsible for managing daily bookings, customer interactions, equipment oversight, and financial operations, ensuring an efficient and streamlined operational process. Ultimately, it empowers clubs to enhance their customer experience while maintaining organized and effective management practices.

Description

VenueStack provides a comprehensive solution tailored for nightclubs, lounges, beach clubs, festivals, and various event venues. This platform enables venues to manage ticket sales, accept table reservations with deposits, and offer multi-entry passes all from a unified branded booking page, which can be seamlessly integrated into their own websites. Guests have the convenience of making payments via card, Apple Pay, or Google Pay through the venue's dedicated Stripe account, and they can store their tickets and passes within Apple Wallet or Google Wallet. On event nights, staff can efficiently scan tickets and passes using a phone or iPad, even in the absence of an internet connection, while monitoring the door count and managing the venue's layout through a real-time table map that includes deposit information, server assignments, and guest notes. Additionally, Pulse helps the team stay organized by sending alerts for any unanswered requests, unpaid deposits, and ongoing chats. VenueStack also encompasses features such as a guest CRM, customer accounts, email marketing campaigns, an AI concierge for guest chat, tracking links, advertising pixels, and detailed reports on tickets, tables, passes, and door entries. Remarkably, every feature is included within a single comprehensive plan, ensuring that venues have all the tools they need for success. This all-encompassing approach not only simplifies operations but also enhances the overall guest experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Zadarma Yes 

Integrations

Zadarma No 

Pricing Details

$0
Start: 0 RUB/month (1 user, up to 200 clients, 1 game venue, 30 equipment units). Optima: 599 RUB/month (up to 5 users, 2,000 clients, 5 venues, 50 equipment units). Business: 999 RUB/month, with unlimited listed users, clients, venues and equipment. The pricing page also advertises one month free on Optima and Business. A separate Optima demo is promoted; its duration is inconsistent across official pages (two weeks on the pricing/English pages; one day in an FAQ demo embed).
Free Trial Yes 
Free Version Yes 

Pricing Details

$180/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CYBERTAG

Country

Russia

Website

laserwar.club/

Vendor Details

Company Name

VenueStack

Founded

2026

Website

www.venuestack.io

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Venue Management

Attendee Management No 
Billing & Invoicing No 
Contract Management No 
Customer Management No 
Event Management No 
Food & Beverage Management No 
Multi-Facility No 
Reservations Management No 
Resource Booking No 
Sales Management No 
Staff Management No 

Alternatives

Alternatives

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