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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

LASERWAR CRM serves as a comprehensive cloud-based management platform tailored for clubs that engage in laser tag, paintball, airsoft, and other rental-based gaming activities. It consolidates customer information, booking requests, and a game calendar into one accessible location while offering features to assign instructors, oversee venues, and plan events effectively. Staff members can monitor equipment and merchandise, create and reserve game packages, and keep track of the condition of their gear. Additionally, the system has the capability to generate a mini-site for clubs, facilitating online inquiries, customer discounts, and loyalty programs, alongside options for email and SMS notifications as well as IP telephony with compatible providers. Detailed reports are available to summarize bookings, staff performance, income, and expenditures, complete with options for exporting or printing data. This system is designed specifically for club owners and staff who are responsible for managing daily bookings, customer interactions, equipment oversight, and financial operations, ensuring an efficient and streamlined operational process. Ultimately, it empowers clubs to enhance their customer experience while maintaining organized and effective management practices.

Description

Playgeko serves as a comprehensive management platform for various sports clubs, encompassing padel, tennis, football, basketball, gyms, and multi-sport venues. This all-in-one system streamlines management tasks such as scheduling, memberships, coaching, tournaments, staffing, finances, and customer relationship management, effectively replacing the need for spreadsheets, WhatsApp, and manual booking methods. The platform accommodates various pricing options, including peak and off-peak rates, and allows for customizable recurring reservations, as well as maintenance and event scheduling. Players can easily check real-time availability and make reservations through the Playgeko app or a club's personalized version. The integrated CRM system monitors booking histories to identify opportunities for renewals, upselling, and recognizing players who may be at risk of leaving. Additionally, an AI assistant is available to respond to inquiries regarding bookings and revenue, while also identifying open slots that align with players' habits to optimize club capacity. Moreover, Playgeko features tools for membership sales, point-of-sale transactions, and payment processing, with access tailored to staff roles across different locations, ensuring clubs maintain complete ownership of their data and customer information. This holistic approach not only enhances operational efficiency but also improves the overall experience for both clubs and their members.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Gmail No 
Google Maps No 
Instagram No 
Microsoft 365 No 
Microsoft Outlook No 
Odoo No 
Oracle Fusion Cloud ERP No 
QuickBooks Accountants No 
SAP ERP No 
WhatsApp No 
Xero No 
Zadarma Yes 

Integrations

Facebook Yes 
Gmail Yes 
Google Maps Yes 
Instagram Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Odoo Yes 
Oracle Fusion Cloud ERP Yes 
QuickBooks Accountants Yes 
SAP ERP Yes 
WhatsApp Yes 
Xero Yes 
Zadarma No 

Pricing Details

$0
Start: 0 RUB/month (1 user, up to 200 clients, 1 game venue, 30 equipment units). Optima: 599 RUB/month (up to 5 users, 2,000 clients, 5 venues, 50 equipment units). Business: 999 RUB/month, with unlimited listed users, clients, venues and equipment. The pricing page also advertises one month free on Optima and Business. A separate Optima demo is promoted; its duration is inconsistent across official pages (two weeks on the pricing/English pages; one day in an FAQ demo embed).
Free Trial Yes 
Free Version Yes 

Pricing Details

$59 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CYBERTAG

Country

Russia

Website

laserwar.club/

Vendor Details

Company Name

Playgeko

Founded

2024

Country

United States

Website

playgeko.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Club Management

Attendance Tracking Yes 
Billing & Invoicing Yes 
Check-In Manager Yes 
Contract Management No 
Employee Management Yes 
Event Management Yes 
Inventory Management Yes 
Marketing Management Yes 
Member Portal No 
Membership Management Yes 
Payment Processing Yes 
Point of Sale (POS) Yes 

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