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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Kroto is an innovative platform powered by AI that allows users to efficiently produce high-quality how-to videos and step-by-step guides. With the aid of a Chrome extension, users can capture their screens and voiceovers, which are then transformed by Kroto into professional-grade video tutorials featuring zoom effects along with comprehensive guides that include GIFs and screenshots. The user-friendly editor, reminiscent of Notion, enables seamless customization of content, while the platform supports personalized branding to ensure consistency with brand identity. Sharing is made easy through options such as public links, embedding capabilities, or exporting in various formats. Kroto is tailored to optimize the development of training resources, product documentation, and customer support materials, making it ideal for teams of all sizes. By streamlining the creation of content, users can expect to instantly generate clear, step-by-step guides that can lead to a 30% reduction in support tickets. In addition, the onboarding process can be accelerated by 40% without compromising quality, ensuring a more efficient experience for both teams and customers alike. This powerful tool ultimately enhances productivity and effectiveness in content delivery.

Description

Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Freshchat
Freshdesk
GoCodeo
Help Scout
Intercom
Keploy
Pettle
Superjoin
Unosecur
Yellow.ai
Zendesk

Integrations

Freshchat
Freshdesk
GoCodeo
Help Scout
Intercom
Keploy
Pettle
Superjoin
Unosecur
Yellow.ai
Zendesk

Pricing Details

$40 per month
Free Trial
Free Version

Pricing Details

$8/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kroto

Founded

2023

Country

India

Website

www.kroto.one/

Vendor Details

Company Name

Screendesk

Founded

2022

Country

United Kingdom

Website

screendesk.io

Product Features

Screen Recording

Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Screen Recording

Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading

Alternatives

Alternatives

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