Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
KronoDesk is a versatile cloud-based platform designed for customer support, catering to enterprises of any scale. Users of KronoDesk can utilize features such as desk ticketing, an extensive online knowledge repository, and interactive customer support forums. This platform enables organizations to manage customer inquiries effectively by directing them to pertinent knowledge base articles. Accessible on both mobile devices and desktop computers, KronoDesk offers the flexibility of being hosted on users' own servers or in the cloud, ensuring that businesses can choose the best option that suits their operational needs. Additionally, its user-friendly interface makes it easier for teams to collaborate and respond promptly to customer needs.
Description
At IOMOTION, we understand that collecting time data from employees on the shop floor or in various locations and integrating it into SAP® can present significant challenges. The PDC Gateway™ Integration Platform serves as a reliable solution, honed over many years and successfully implemented globally in some of the toughest environments. This innovative product has been designed to address a wide array of requirements, ranging from the most straightforward Kronos® Clock to flat file interfaces, all the way to intricate near real-time integrations between SAP® HR, PP, PM, and Kronos® WFA in both directions. For more than fifteen years, IOMOTION has been dedicated to providing its clients with seamless integration solutions for SAP® and Kronos®. The PDC Gateway™ was specifically created for this purpose and received certifications from both SAP® and Kronos® many years ago. It has continually evolved and improved to align with the current demands of hardware and software. Our commitment lies in understanding our clients' unique needs and delivering efficient, cost-effective solutions that can be implemented swiftly and within budget, ensuring both satisfaction and reliability in their operations. Ultimately, we aim to foster long-lasting partnerships through our dedication to quality and client-centric service.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Pricing Details
$19.99/month/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Inflectra
Founded
2006
Country
United States
Website
www.inflectra.com
Vendor Details
Company Name
Iomotion
Founded
2000
Country
United States
Website
www.pdcgateway.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
Time Clock
Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking