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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

KronoDesk is a versatile cloud-based platform designed for customer support, catering to enterprises of any scale. Users of KronoDesk can utilize features such as desk ticketing, an extensive online knowledge repository, and interactive customer support forums. This platform enables organizations to manage customer inquiries effectively by directing them to pertinent knowledge base articles. Accessible on both mobile devices and desktop computers, KronoDesk offers the flexibility of being hosted on users' own servers or in the cloud, ensuring that businesses can choose the best option that suits their operational needs. Additionally, its user-friendly interface makes it easier for teams to collaborate and respond promptly to customer needs.

Description

At IOMOTION, we understand that collecting time data from employees on the shop floor or in various locations and integrating it into SAP® can present significant challenges. The PDC Gateway™ Integration Platform serves as a reliable solution, honed over many years and successfully implemented globally in some of the toughest environments. This innovative product has been designed to address a wide array of requirements, ranging from the most straightforward Kronos® Clock to flat file interfaces, all the way to intricate near real-time integrations between SAP® HR, PP, PM, and Kronos® WFA in both directions. For more than fifteen years, IOMOTION has been dedicated to providing its clients with seamless integration solutions for SAP® and Kronos®. The PDC Gateway™ was specifically created for this purpose and received certifications from both SAP® and Kronos® many years ago. It has continually evolved and improved to align with the current demands of hardware and software. Our commitment lies in understanding our clients' unique needs and delivering efficient, cost-effective solutions that can be implemented swiftly and within budget, ensuring both satisfaction and reliability in their operations. Ultimately, we aim to foster long-lasting partnerships through our dedication to quality and client-centric service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365

Integrations

Microsoft 365

Pricing Details

$19.99/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Inflectra

Founded

2006

Country

United States

Website

www.inflectra.com

Vendor Details

Company Name

Iomotion

Founded

2000

Country

United States

Website

www.pdcgateway.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Time Clock

Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking

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