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Description

Kore.ai is a comprehensive enterprise AI platform focused on helping organizations implement agentic AI solutions across customer-facing and internal business operations. At the center of its ecosystem is Artemis, an AI-programmable platform that enables businesses to build, scale, orchestrate, and manage AI agents in production environments. The platform offers a range of enterprise modules that support intelligent search, workflow orchestration, AI agent development, governance, and administrative oversight. Businesses can deploy ready-made applications tailored for industries such as banking, healthcare, retail, recruiting, human resources, and information technology. Kore.ai also provides a marketplace containing pre-built AI agents, templates, and integrations that help accelerate implementation efforts. The platform supports both customer service and employee productivity initiatives, allowing organizations to automate repetitive tasks and improve access to information. Enterprise-grade security, compliance, and scalability features make it suitable for highly regulated industries and large organizations. Strategic integrations with Microsoft Azure, AWS, Microsoft Teams, Microsoft 365 Copilot, and other enterprise technologies extend the platform’s capabilities. Kore.ai helps companies transform operations through AI-driven automation, intelligent assistance, and scalable digital workforce solutions.

Description

Operating System Leverage in Electronic Records, known as OSLER, serves as a fully digital AI staff member, functioning with the ability to view screens and operate a mouse and keyboard just as a human would. Our objective is to significantly reduce human error within the medical field by facilitating collaboration between clinicians and AI technology. OSLER, our AI co-pilot, stands as the first entirely digital member of the healthcare team globally. Developed by healthcare professionals for their peers, OSLER is meticulously crafted to prioritize patient confidentiality. It boasts robust cybersecurity measures, having achieved CyberEssentials certification and adherence to HIPAA, DTAC, GDPR, DPST, and is in the process of obtaining ISO27001 compliance. This AI agent possesses equivalent capabilities to a human user, allowing it to manage any electronic health record (EHR) and various other applications, including PACS, on your computer without requiring special integrations. By seamlessly automating and enhancing clinical AI within any workflow, regardless of its complexity or the number of systems involved, OSLER aims to restore a human touch to healthcare in a manner that is secure, private, and compliant with all necessary regulations. In essence, OSLER redefines the role of technology in healthcare, ensuring that patient care remains the top priority while leveraging advanced AI solutions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Bedrock
Asana
Confluence
Drift
Freshservice
Genesys Cloud CX
Google Maps
HERE
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft 365
Microsoft Azure
Microsoft Graph
OpenAI
Operata
ServiceNow
Stripe
Twilio
Unblu

Integrations

Amazon Bedrock
Asana
Confluence
Drift
Freshservice
Genesys Cloud CX
Google Maps
HERE
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft 365
Microsoft Azure
Microsoft Graph
OpenAI
Operata
ServiceNow
Stripe
Twilio
Unblu

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kore.ai

Founded

2013

Country

United States

Website

kore.ai

Vendor Details

Company Name

TORTUS

Country

United Kingdom

Website

tortus.ai/

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

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FastTrack

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