Assembled
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Robin by Atera
Robin by Atera is an autonomous IT support solution that helps organizations resolve device and cloud-related issues automatically. The system functions as an AI-powered IT agent capable of handling support requests from employees across communication channels such as Slack, Microsoft Teams, email, and service portals. Robin analyzes incoming requests, verifies user identity through integrations with systems like Okta, Azure AD, or Google Workspace, and collects the necessary technical data to diagnose the issue. The platform can perform actions directly on endpoints, including installing applications, restarting devices, managing updates, resolving network issues, and troubleshooting system performance problems. Robin is designed to take full ownership of support incidents, investigating the problem, applying approved fixes, confirming resolution, and closing the ticket. The system continuously learns from previous incidents and outcomes, improving its ability to resolve future issues automatically. Through integrations with IT service management platforms and internal tools, Robin can execute workflows securely across an organization’s technology stack. By automating common IT support tasks, Robin helps reduce ticket backlogs, improve employee productivity, and minimize the need for additional IT staff.
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Regard
We streamline clinical processes, allowing you to prioritize what truly matters: caring for your patients. Integrated within the electronic health record (EHR), Regard thoroughly analyzes the entire patient record, facilitating improved diagnosis and treatment. The effectiveness of Regard has been shown to significantly enhance hospital financial performance, promote patient safety, and increase physician satisfaction. By minimizing coding queries, reducing insurance denials, and cutting down the time spent on chart review, we aim to transform healthcare delivery. We invite you to be part of our vision to provide exceptional healthcare for all. Specifically designed for healthcare providers, Regard optimizes workflow, resulting in a more efficient and satisfying experience with the electronic medical record (EMR). By functioning as an AI co-pilot that integrates seamlessly into the EMR, Regard acts as a virtual medical resident, organizing patient information, proposing new diagnoses, and automating the creation of clinical notes. With Regard, you will have more opportunities to engage in the aspects of medicine you are passionate about, while our technology handles the intricacies of data management. Ultimately, Regard's AI co-pilot is an invaluable tool that enhances both patient care and the physician experience.
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FastTrack
Infinitus offers FastTrack™, an AI copilot designed to revolutionize healthcare administrative tasks. By automating repetitive tasks such as claim status follow-ups, prior authorizations, and benefit verifications, FastTrack™ saves employees time and enhances team performance. The solution bypasses payor IVRs and reduces downtime, allowing businesses to scale without needing additional staff. With AI-powered features like intelligent call initiation, real-time call management, and IVR navigation, Infinitus supports healthcare providers, payors, and pharmaceutical companies in meeting SLAs and improving efficiency. The platform is HIPAA and SOC 2 Type 2 compliant, ensuring secure, enterprise-ready solutions for healthcare.
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