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Description
Kore.ai is a comprehensive enterprise AI platform focused on helping organizations implement agentic AI solutions across customer-facing and internal business operations. At the center of its ecosystem is Artemis, an AI-programmable platform that enables businesses to build, scale, orchestrate, and manage AI agents in production environments. The platform offers a range of enterprise modules that support intelligent search, workflow orchestration, AI agent development, governance, and administrative oversight. Businesses can deploy ready-made applications tailored for industries such as banking, healthcare, retail, recruiting, human resources, and information technology. Kore.ai also provides a marketplace containing pre-built AI agents, templates, and integrations that help accelerate implementation efforts. The platform supports both customer service and employee productivity initiatives, allowing organizations to automate repetitive tasks and improve access to information. Enterprise-grade security, compliance, and scalability features make it suitable for highly regulated industries and large organizations. Strategic integrations with Microsoft Azure, AWS, Microsoft Teams, Microsoft 365 Copilot, and other enterprise technologies extend the platform’s capabilities. Kore.ai helps companies transform operations through AI-driven automation, intelligent assistance, and scalable digital workforce solutions.
Description
Our goal is to significantly improve customer experience through the provision of cutting-edge Voicebot Services. We aim to eliminate ineffective customer interactions that tarnish brand reputation. Our focus is on creating innovative omnichannel applications equipped with real-time analytics that can be accessed from any location. At Sovran, our unique dialogue engine powers voicebots capable of managing millions of incoming and outgoing calls. These advanced voicebots navigate intricate customer service conversations with a speed and accuracy in prototyping that is unparalleled in the market. We cater to complex needs across diverse sectors with our voicebot services, ensuring swift prototyping and enhanced tools that yield remarkable performance and automation, ultimately boosting customer satisfaction and positively influencing key performance indicators. The high degree of automation we provide makes our voicebot services particularly suitable for extensive deployments, such as first-line support in contact centers, allowing businesses to scale efficiently and effectively. By leveraging our technology, companies can transform their customer interactions into seamless and efficient experiences.
API Access
Has API
API Access
Has API
Integrations
Amazon Bedrock
Amazon Connect
Amazon Web Services (AWS)
Bitly
Dialogflow
Drift
Freshdesk
Genesys Cloud EX
HubSpot CRM
HubSpot Service Hub
Integrations
Amazon Bedrock
Amazon Connect
Amazon Web Services (AWS)
Bitly
Dialogflow
Drift
Freshdesk
Genesys Cloud EX
HubSpot CRM
HubSpot Service Hub
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kore.ai
Founded
2013
Country
United States
Website
kore.ai
Vendor Details
Company Name
Sovran
Country
United Kingdom
Website
www.sovranai.com
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
