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Description

Kore.ai is a comprehensive enterprise AI platform focused on helping organizations implement agentic AI solutions across customer-facing and internal business operations. At the center of its ecosystem is Artemis, an AI-programmable platform that enables businesses to build, scale, orchestrate, and manage AI agents in production environments. The platform offers a range of enterprise modules that support intelligent search, workflow orchestration, AI agent development, governance, and administrative oversight. Businesses can deploy ready-made applications tailored for industries such as banking, healthcare, retail, recruiting, human resources, and information technology. Kore.ai also provides a marketplace containing pre-built AI agents, templates, and integrations that help accelerate implementation efforts. The platform supports both customer service and employee productivity initiatives, allowing organizations to automate repetitive tasks and improve access to information. Enterprise-grade security, compliance, and scalability features make it suitable for highly regulated industries and large organizations. Strategic integrations with Microsoft Azure, AWS, Microsoft Teams, Microsoft 365 Copilot, and other enterprise technologies extend the platform’s capabilities. Kore.ai helps companies transform operations through AI-driven automation, intelligent assistance, and scalable digital workforce solutions.

Description

Perfox.ai is an agentic AI platform designed to build, deploy, and manage teams of high-performance AI agents with human oversight. Its agents learn from your documents, tickets, wikis, and past conversations, while continuously monitoring your business channels. From research and drafting to verification and delivery, Perfox.ai handles requests from start to finish across web, email, in-app platforms, SMS, voice, WhatsApp, and RCS. An intelligent orchestrator assigns tasks to specialized agents, enabling them to collaborate, review each other’s work, and involve a human whenever required by policy. Every response is grounded in trusted information and supported with citations, while each workflow remains fully auditable. Built-in guardrails help ensure agents operate within defined limits, making Perfox.ai suitable for production environments, including regulated and customer-facing operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Zendesk
Amazon Connect
Asana
Bitly
Dimension Labs
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
HubSpot Service Hub
Jira
Microsoft 365
Microsoft Graph
NiCE CXone Mpower
RCS
ServiceNow
Shopify
Slack
Value Innovation Labs Enterprise HRMS

Integrations

Salesforce
Zendesk
Amazon Connect
Asana
Bitly
Dimension Labs
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
HubSpot Service Hub
Jira
Microsoft 365
Microsoft Graph
NiCE CXone Mpower
RCS
ServiceNow
Shopify
Slack
Value Innovation Labs Enterprise HRMS

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Outcome-based pricing you pay for resolutions (a request taken end-to-end to a delivered outcome), not per seat. Plans bundle a monthly resolution allowance with agent teams, channels, integrations and support tiers. Messaging and telephony (voice minutes, WhatsApp/RCS) pass through at cost plus a small handling fee. Annual billing saves roughly 20% versus monthly.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kore.ai

Founded

2013

Country

United States

Website

kore.ai

Vendor Details

Company Name

Perfox

Founded

2025

Country

India

Website

perfox.ai/

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Alternatives

Alternatives

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