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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Konnect ERP specializes in both product development and consulting services, dedicated to delivering comprehensive enterprise solutions. The company excels in offering top-notch ERP, business intelligence, HRMS, and CRM solutions tailored for diverse industries. Their products aim to simplify complex challenges by providing practical and effective solutions. With a seasoned team of software experts boasting over 20 years of experience, Konnect ERP has established a strong presence in the enterprise solutions market. The integration capabilities of Konnect ERP ensure seamless data flow between various departments, enhancing overall operational efficiency. Meanwhile, Konnect CRM effectively manages the entire client life cycle, from initial acquisition through to post-sales support. Additionally, Konnect's HRMS streamlines internal human resources functions, automates payroll processes, calculates TDS effortlessly, and maintains comprehensive employee records. Furthermore, Konnect is committed to offering ongoing upgrades and new features at no extra cost, ensuring that their clients always have access to the latest tools and functionalities. This dedication to continuous improvement underlines their commitment to customer satisfaction and long-term partnerships.

Description

KonnectBot is a software-as-a-service (SaaS) platform designed for live chat tailored for sales and customer support teams, catering to a variety of users from small businesses to ecommerce brands, service industries, and SaaS companies. This platform consolidates website interactions into a shared inbox, allowing its AI to generate or automate standard responses and seamlessly transition discussions to human representatives while retaining the necessary context. Users can customize automation workflows visually, manage departments, implement routing, and generate reports. Agents have access to either a web-based workspace or a dedicated Android application for their tasks. Additionally, connections to platforms like Shopify and WooCommerce enhance conversations with relevant store and order information, and select subscription plans offer features like live translation and in-chat payment processing. The service includes a complimentary tier alongside various paid monthly plans, which impose limitations on the number of agents, widgets, storage capacity, AI-generated messages, and departmental access; furthermore, new workspaces are offered a 14-day trial of premium features, requiring no credit card for activation. This flexibility makes KonnectBot an appealing option for businesses looking to enhance their customer engagement strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Bing Yes 
Facebook Yes 
Google Cloud Platform Yes 
LinkedIn Yes 
Microsoft Excel Yes 
Microsoft Word Yes 
Salesforce Yes 
Shopify No 
WooCommerce No 
X (Twitter) Yes 
YouTube Yes 

Integrations

Bing No 
Facebook No 
Google Cloud Platform No 
LinkedIn No 
Microsoft Excel No 
Microsoft Word No 
Salesforce No 
Shopify Yes 
WooCommerce Yes 
X (Twitter) No 
YouTube No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

Free; paid from $24.99/month
Free plan: $0. Starter: $24.99/month; Pro: $59/month; Enterprise: $199/month. The listed monthly plans include stated limits for agents, widgets, storage, AI messages, and departments. A 14-day trial of paid features is available with no credit card required.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Konnect ERP

Country

India

Website

konnecterp.com

Vendor Details

Company Name

KonnectBot

Country

United States

Website

konnectbot.com

Product Features

ERP

Accounting Integration No 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management No 
Project Management No 
Purchase Order Management No 
Purchasing No 
Reporting/Analytics No 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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