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Description
Konnect BI reveals the untapped potential within everyday business data, turning overlooked opportunities into profitable ventures. With a strong focus on providing exceptional analytic solutions, Konnect Analytics empowers organizations to make informed decisions. Users can effortlessly design reports and dashboards using intuitive drag-and-drop tools that enhance ease of use. The platform features dynamic charts that allow for customizable values and colors across various categories. Additionally, Konnect BI enables the creation of both interactive dashboards and customizable reports tailored to specific users or the entire organization. Reports can be effortlessly generated, sorted, and shared with designated groups at any moment. Furthermore, Konnect BI prioritizes data security by offering account-specific access, ensuring that information is only available to authorized personnel within the organization. By providing user-centric data access, Konnect BI facilitates strategic insights that drive business growth. Ultimately, this platform is designed to enhance overall operational efficiency while maintaining a secure environment for all users.
Description
KonnectBot is a software-as-a-service (SaaS) platform designed for live chat tailored for sales and customer support teams, catering to a variety of users from small businesses to ecommerce brands, service industries, and SaaS companies. This platform consolidates website interactions into a shared inbox, allowing its AI to generate or automate standard responses and seamlessly transition discussions to human representatives while retaining the necessary context. Users can customize automation workflows visually, manage departments, implement routing, and generate reports. Agents have access to either a web-based workspace or a dedicated Android application for their tasks. Additionally, connections to platforms like Shopify and WooCommerce enhance conversations with relevant store and order information, and select subscription plans offer features like live translation and in-chat payment processing. The service includes a complimentary tier alongside various paid monthly plans, which impose limitations on the number of agents, widgets, storage capacity, AI-generated messages, and departmental access; furthermore, new workspaces are offered a 14-day trial of premium features, requiring no credit card for activation. This flexibility makes KonnectBot an appealing option for businesses looking to enhance their customer engagement strategies.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Android
Yes
Apple iOS
Yes
Bing
Yes
Facebook
Yes
LinkedIn
Yes
Microsoft Dynamics 365
Yes
Microsoft Excel
Yes
Microsoft SharePoint
Yes
Microsoft Word
Yes
MySQL
Yes
Integrations
Android
No
Apple iOS
No
Bing
No
Facebook
No
LinkedIn
No
Microsoft Dynamics 365
No
Microsoft Excel
No
Microsoft SharePoint
No
Microsoft Word
No
MySQL
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free; paid from $24.99/month
Free plan: $0. Starter: $24.99/month; Pro: $59/month; Enterprise: $199/month. The listed monthly plans include stated limits for agents, widgets, storage, AI messages, and departments. A 14-day trial of paid features is available with no credit card required.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Konnect ERP
Country
India
Website
konnecterp.com/bi.php
Vendor Details
Company Name
KonnectBot
Country
United States
Website
konnectbot.com
Product Features
Business Intelligence
Ad Hoc Reports
No
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
No
Data Analysis
No
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
No
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
No
Visual Analytics
No
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
