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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.

Description

Our Sales Force Automation system empowers pharmaceutical companies to stay ahead of evolving market trends. This comprehensive solution effectively drives the attainment of business goals. By evaluating the key skills of the field team, performance can be enhanced significantly. Our Sales Force Effectiveness (SFE) platform enables the sales team to identify, prioritize, and analyze physician requirements, thereby crafting tailored solutions to meet those needs. Through our insights, the field team is transformed into a customer-centric organization. Additionally, streamlined reporting features are available on-the-go, allowing the field force to dedicate more time to promoting products. SANeFORCE.com offers easy access to the SFE product via both web and mobile platforms. Field representatives can conveniently submit their Tour Plans, Daily Activities, Internal Emails, and RCPA Analyses directly to the corporate office using the mobile app. This integration is designed to enhance the productivity of the field force, ensuring they spend quality time with customers while receiving real-time business updates. Furthermore, this system aims to create a more connected and efficient sales environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

SANeForce

Integrations

SANeForce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$7 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Market Force

Founded

2005

Country

United States

Website

www.marketforce.com

Vendor Details

Company Name

SANeForce

Founded

2002

Country

India

Website

www.saneforce.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Product Features

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

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