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Description
Knowby Pro is an economical digital instructions platform that enables users to quickly and easily create and disseminate step-by-step guides. Users can generate instructions in just a few minutes by incorporating text, images, and videos. This all-in-one tool is tailored for the immediate creation and delivery of instructional content whenever and wherever it is required. Knowby empowers individuals, including business owners and subject matter experts, to encapsulate and share their knowledge in a straightforward and user-friendly manner. By utilizing Knowby, intricate tasks or processes can be distilled into clear, engaging instructions or Standard Operating Procedures (SOPs). These instructions can be conveniently shared with teams or a wider audience via a QR code or a link, ensuring that knowledge is readily accessible. Compatible with iOS, iPadOS, Android, and web platforms, Knowby offers broad accessibility to its users. By leveraging this tool, you can effectively and swiftly resolve issues, turning your team members and customers into instant experts in their respective fields. This transformation not only enhances productivity but also fosters a culture of continuous learning and improvement within organizations.
Description
A knowledge base software designed to minimize errors, inquiries, and onboarding duration for employees is essential. It features interactive, user-friendly guides that any staff member can utilize without becoming overwhelmed during tasks. By developing a comprehensive online searchable knowledge base, organizations can boost quality assurance scores, minimize queries, and shorten training periods, ensuring all call center employees are aligned. Enhancing productivity and lowering mistakes, this tool aids employees in adapting to new protocols and managing complex scenarios independently. Capture your organization’s distinct methodologies through customizable, step-by-step instructions that elevate employee efficiency. With a ScreenSteps knowledge base, teams can enhance performance while significantly cutting down on both training time and ongoing support. By consolidating all job aids in a single, accessible location, employees can swiftly locate answers to their questions, fostering a more efficient work environment. This streamlined approach not only supports individuals but also contributes to the overall success of the organization as a whole.
API Access
Has API
API Access
Has API
Integrations
Desktop.com
Indent
Rippling
Teamstack
Zendesk
Pricing Details
$3 per month
Free Trial
Free Version
Pricing Details
$57.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Knowby
Country
United States
Website
www.knowby.co
Vendor Details
Company Name
Blue Mango Learning Systems
Founded
2004
Country
United States
Website
www.bluemangolearning.com
Product Features
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control