Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Knovvu Biometrics offers a fast and secure method to authorize customers by analyzing over 100 distinct voice parameters. The system includes advanced features such as playback manipulation, synthetic voice detection, and voice change detection, ensuring robust protection against fraud. By utilizing this technology, the average time taken for customer authentication during calls is reduced by approximately 30 seconds. This solution operates independently of language, accent, or content, creating a smooth experience for both customers and agents. With its capacity to monitor a multitude of voice parameters, Knovvu Biometrics can identify and authorize callers in mere seconds. Additionally, the system enhances security through its blacklist identification feature, which checks the caller's voiceprint against a blacklist database. Knovvu also boasts a remarkable 95% increase in the speed of speaker identification within extensive datasets, and we maintain a high accuracy rate of 98% for both speaker identification and verification. This innovative approach not only streamlines the authentication process but also elevates the overall security framework in customer interactions.
Description
Streamline customer processes, assess agent performance with impartiality, and guarantee that your operations run at peak efficiency. In today's interconnected environment, consumers are engaging with everyday smart appliances in innovative ways. As the trend of connected devices continues to grow, many of these devices, which often do not feature screens, are utilizing speech as a natural and user-friendly interface for interaction. Speech recognition is at the forefront of this shift, fundamentally transforming how individuals connect with their technology. With Knovvu Speech Recognition from Sestek, machines and applications can effectively interpret spoken commands, allowing users to engage with their devices verbally instead of relying on buttons or keyboards. Our automatic speech recognition software is versatile and widely applicable. Numerous organizations harness this technology to create intuitive self-service solutions that enhance user experience and satisfaction. This advancement not only simplifies interactions but also empowers users by providing them with a more engaging way to communicate with their devices.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Sestek
Country
United Kingdom
Website
www.sestek.com/voice-biometrics-knovvu
Vendor Details
Company Name
Sestek
Founded
2000
Country
Turkey
Website
www.sestek.com/speech-recognition-knovvu
Product Features
Product Features
Speech Recognition
Audio Capture
Yes
Automatic Form Fill
No
Automatic Transcription
Yes
Call Analysis
No
Concatenated Speech
No
Continuous Speech
No
Customizable Macros
No
Multi-Languages
Yes
Specialty Vocabularies
No
Speech-to-Text Analysis
Yes
Variable Frequency
No
Voice Recognition
Yes