Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Knexus visual commerce platform seamlessly provides tailored and shoppable content from influencers, social networks, and brands directly to customers at crucial moments, empowering them to make confident purchasing decisions. Utilizing advanced AI technology, Knexus efficiently identifies, tags, and organizes your content, regardless of its origin—be it from your brand, influencers, or consumers. The system intelligently matches each shopper with the most pertinent content, pinpointing what will most likely impact their purchasing choices. With the rise of social media, brands have unprecedented opportunities to engage with customers. However, many brands fail to leverage this powerful content on their e-commerce platforms. Knexus addresses this gap by automatically delivering relevant content from your brand, influencers, and customers to each shopper precisely when they need it during their online shopping experience, eliminating the need for tedious manual tagging or segmentation processes. This innovative approach not only enhances the shopping experience but also maximizes conversion rates for brands.
Description
Wingman enables e-commerce platforms to connect consumers with product specialists for live one-on-one consultations, allowing shoppers to make informed purchase decisions in mere moments. Rather than leaving customers to navigate static product pages or limited text-based support, Wingman enhances a store's existing customer service tools by introducing proactive shopping assistance. The platform features a selection of vetted experts who can field product inquiries, clarify features, offer recommendations, and assist customers in making the right selection for their needs. Designed to foster interactivity, it aims to boost conversion rates, facilitate upselling and cross-selling opportunities, and minimize returns by providing tailored, personal support before a purchase is finalized. Wingman transcends the constraints of text communication through one-way video calls, enabling experts to respond to queries, elucidate features, or demonstrate products live, all while keeping the customer's camera off by default. Additionally, the co-browsing feature allows experts and shoppers to synchronize their browsing experience, working collaboratively to discover the ideal product tailored to the customer's preferences. This innovative approach not only enhances the shopping experience but also builds customer confidence in their purchasing decisions.
API Access
Has API
API Access
Has API
Integrations
Facebook
Facebook Ads
GitHub
Gmail
Google Calendar
Google Slides
HubSpot CRM
Instagram
Jira
LinkedIn
Integrations
Facebook
Facebook Ads
GitHub
Gmail
Google Calendar
Google Slides
HubSpot CRM
Instagram
Jira
LinkedIn
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$1 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Knexus
Founded
2010
Country
United Kingdom
Website
www.knexusgroup.com
Vendor Details
Company Name
Emergent
Founded
2024
Country
United States
Website
getwingman.com
Product Features
eCommerce Personalization
A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights
Product Features
Alternatives
Alternatives
No Alternatives