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features
design
support

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Write a Review

Description

KloudMD serves as a comprehensive cloud-based front-office solution tailored for various healthcare practices, including medical, dental, and aesthetic facilities. The platform seamlessly integrates features like an AI-driven receptionist, a dedicated phone service for practices, online appointment scheduling, and a centralized inbox for managing patient communications via calls, texts, and web chats. It facilitates appointment scheduling directly into linked EHR/EMR or practice management systems, sends out reminders and follow-up messages for missed calls, and can even manage patient recall notifications. Additionally, the software allows staff to handle digital intake forms, collect payments, request reviews, conduct email and SMS marketing campaigns, engage in internal team communications, and access call recordings along with transcripts. The platform also automates workflows and provides detailed reports on calls, bookings, and financial performance. With a user-friendly web dashboard and mobile applications available for both iOS and Android, teams can efficiently oversee office communications, messages, and scheduling. KloudMD offers a range of integrations with various medical, dental, and specialized practice systems, along with a REST API and webhooks to facilitate connectivity with other essential tools, ensuring a streamlined and efficient practice management experience. This comprehensive suite of tools aids healthcare providers in enhancing operational efficiency while focusing on patient care.

Description

Relatient is a healthcare technology company focused on improving patient access & streamlining how healthcare organizations manage scheduling, communication & front-end operations. Its core solution, Dash®, is an intelligent patient access platform that unifies appointment scheduling, patient engagement & AI-driven automation into a single system designed specifically for healthcare environments. Built for hospitals, health systems & medical practices, Relatient helps organizations manage complex scheduling workflows across multiple providers, locations & specialties. The platform supports intelligent, rules-based scheduling that ensures patients are matched to the right provider & appointment type, while also enabling convenient self-scheduling through web, mobile, chat & voice channels. In addition to scheduling, Relatient provides automated patient communication, including reminders, confirmations & outreach via SMS, email & voice. Its AI-powered voice automation helps reduce inbound call volume by handling routine scheduling interactions, allowing staff to focus on more complex patient needs. Dash® integrates with leading electronic health record (EHR) and practice management systems, enabling healthcare organizations to coordinate scheduling, communication, intake & payment workflows in a consistent & scalable way. By connecting these processes, Relatient helps reduce administrative burden, improve scheduling accuracy & deliver a more seamless patient experience. Long Standing HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DrChrono Yes 
ModMed Yes 
AdvancedMD No 
Aesthetic Record Yes 
Boulevard Yes 
Dentrix Yes 
EpicCare EMR No 
Greenway Health No 
Healthy Planet No 
Intergy EHR No 
Mindbody Yes 
NextGen Healthcare EHR No 
Office Practicum No 
Open Dental Software Yes 
PatientNow Yes 
SimplePractice Yes 
Vagaro Yes 
Veradigm EHR No 
athenaOne No 
eClinicalWorks No 

Integrations

DrChrono Yes 
ModMed Yes 
AdvancedMD Yes 
Aesthetic Record No 
Boulevard No 
Dentrix No 
EpicCare EMR Yes 
Greenway Health Yes 
Healthy Planet Yes 
Intergy EHR Yes 
Mindbody No 
NextGen Healthcare EHR Yes 
Office Practicum Yes 
Open Dental Software No 
PatientNow No 
SimplePractice No 
Vagaro No 
Veradigm EHR Yes 
athenaOne Yes 
eClinicalWorks Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Demo for Pricing
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

KloudMD

Website

kloudmd.com

Vendor Details

Company Name

Relatient

Founded

2012

Country

United States

Website

www.relatient.com

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Product Features

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration No 
Messaging Yes 
Mobile Access Yes 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Patient Scheduling

Analytics/Reporting Yes 
Approval Process Control No 
HIPAA Compliant Yes 
Mobile Access Yes 
Notifications/Alerts Yes 
Online Scheduling Yes 
Patient Communications Yes 
Patient Intake Yes 
Patient Portal No 
Patient Records Management No 
Payment Processing Yes 
Reminders Yes 
SMS Messaging Yes 

Alternatives

No Alternatives

Alternatives

DoctorConnect Reviews

DoctorConnect

Adtel International