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Description
Kipsu supports over 2,700 properties, management groups, and brands by providing an organized and user-friendly messaging solution that enhances communication between hotels and their guests. With a unified inbox accessible on any device, team members can effectively delegate, prioritize, and respond to guest inquiries. Studies indicate that guests are generally unimpressed with chatbots, which is why Kipsu emphasizes fostering genuine human interactions between staff and guests, thus eliminating the potential pitfalls associated with automated messaging. By placing service professionals at the forefront of the guest experience, Kipsu significantly improves service quality. The digital messaging platform alleviates guests’ hesitations about voicing concerns regarding their stay, while also offering a convenient method to reach out before, during, and after their visit. Additionally, Kipsu streamlines front desk operations by directing calls and traffic toward messaging, enabling staff to manage and prioritize guest requests more efficiently. This innovative approach ensures that guests feel heard and valued throughout their entire stay.
Description
Experience a seamless guest journey with our innovative contactless solution. MyStay is designed to elevate your services and boost your revenue for both hotels and travelers alike. We are honored that the MyStay Free Contactless Kit has been recognized by the United Nations World Tourism Organization (UNWTO), with support from the World Health Organization (WHO), as the most comprehensive global solution to address the effects of COVID-19 on the tourism industry. Welcome your guests with a heartfelt greeting and provide them with enticing offers, such as hotel transfers, even before their arrival. Direct guests to an interactive page featuring a smart catalog of your services and essential information they may require. Ensure that guests can easily locate what they need and place orders with just a click from their mobile devices or computers. Minimize reception waiting times by facilitating a straightforward online check-in process. Enable guests to complete necessary forms in advance, ensuring their comfort. Additionally, showcase nearby attractions with a customizable mobile-friendly map, enhancing their overall experience. By implementing these features, you not only enrich your guests' stay but also foster loyalty and encourage repeat visits.
API Access
Has API
API Access
Has API
Integrations
4SUITES
Amadeus Central Reservations System (CRS)
Amadeus Travel Platform
BrillantEZ HMS
GuestCentrix
Innkey PMS
LYNX
Little Hotelier
Opera
Preno
Integrations
4SUITES
Amadeus Central Reservations System (CRS)
Amadeus Travel Platform
BrillantEZ HMS
GuestCentrix
Innkey PMS
LYNX
Little Hotelier
Opera
Preno
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€0,25 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kipsu
Founded
2010
Country
United States
Website
kipsu.com/hospitality/
Vendor Details
Company Name
MyStay
Founded
2016
Country
Czech Republic
Website
www.gomystay.com
