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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Kinnek empowers suppliers to cultivate a top-tier online reputation, making it simple to share their success stories with potential customers. This is crucial because gaining trust leads to converting more prospects into loyal clients. When considering a new business, potential customers actively seek reasons to place their trust in a company, often relying on third-party endorsements. Are you prepared to provide this vital information exactly when it’s needed? An impressive 94% of customers conduct online research before forming a business relationship with you, so being visible during that critical moment is essential. Kinnek profiles enhance your presence and credibility across all major search engines, ensuring you stand out. Authentic customer testimonials are a powerful tool for establishing trust, and with Kinnek, the process of gathering and showcasing these testimonials has never been more straightforward. Equip your Sales and Marketing teams with the robust resources they require to surpass the competition. Additionally, Kinnek’s Trust Assistant simplifies the process of impressing potential clients while also re-engaging those you’ve previously served, ensuring that your business remains top of mind.

Description

We evaluate performance and deliver comprehensive insights regarding the efficiency of all your app channels. Our reports include metrics on volume, channel performance, and customer loyalty ratings. A sleek chat interface is available for your sales and support teams to manage numerous live chats coming from various app channels simultaneously. Notable features comprise Business Initiated conversations, which facilitate the initiation or re-engagement with customers through messages that could include regular updates or reminders tied to specific transactions. Moreover, our standard REST APIs empower your back-end systems to automatically send messages based on predefined business criteria. These APIs, closely integrated with your CRM and ERP systems, enhance our chatbot's ability to respond in real-time by enriching it with information from inbound inquiries, ensuring a seamless communication experience. In this way, users can experience a more engaging interaction with your brand, ultimately strengthening customer relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kinnek

Founded

2012

Country

United States

Website

www.kinnek.com

Vendor Details

Company Name

ReferralYogi

Founded

2017

Country

India

Website

www.referralyogi.com

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Alternatives

Alternatives