ReferralYogi Description

We evaluate performance and deliver comprehensive insights regarding the efficiency of all your app channels. Our reports include metrics on volume, channel performance, and customer loyalty ratings. A sleek chat interface is available for your sales and support teams to manage numerous live chats coming from various app channels simultaneously. Notable features comprise Business Initiated conversations, which facilitate the initiation or re-engagement with customers through messages that could include regular updates or reminders tied to specific transactions. Moreover, our standard REST APIs empower your back-end systems to automatically send messages based on predefined business criteria. These APIs, closely integrated with your CRM and ERP systems, enhance our chatbot's ability to respond in real-time by enriching it with information from inbound inquiries, ensuring a seamless communication experience. In this way, users can experience a more engaging interaction with your brand, ultimately strengthening customer relationships.

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Company Details

Company:
ReferralYogi
Year Founded:
2017
Headquarters:
India
Website:
www.referralyogi.com

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Product Details

Platforms
Web-Based
Types of Training
Live Training (Online)
Customer Support
Online Support

ReferralYogi Features and Options

Reputation Management Software

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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