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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Kiber3 provides a solution that delivers "Instant Expertise Everywhere," enabling teams to tackle ambitious projects even in demanding environments. This innovative head-mounted display is paired with specialized software to facilitate remote collaboration, enabling users to consult and share real-time information while engaging with multiple participants using Augmented Reality technology. With Kiber3, remote workers can swiftly diagnose, inspect, operate, and manage various assets effectively. The Kiber3 Kit features a robust head-mounted device equipped with a distinct binocular visor, optimized for the actual needs of field and remote collaboration, ensuring tasks are completed efficiently. The seamless interaction between individuals through this advanced technology promotes a safe and effective working environment, making remote collaboration not just possible but highly productive. Ultimately, Kiber3 reshapes the way teams connect and work together, making expertise accessible no matter where it is needed.

Description

Engineered for maximum operational efficiency and crafted for enhanced teamwork, Viewabo revolutionizes technical support by transforming a phone camera into your visual aid. Seamlessly engage with customers through a simple SMS link that allows them to share their smartphone camera, enabling you to address their issues as if you were physically present. Instead of merely instructing customers on how to resolve their problems, you can visually guide them through the process. During live video sessions, you have the ability to annotate directly on the screen, providing clear visual instructions. You can also pause the customer's video feed at any moment to gain a more detailed perspective, which facilitates better collaboration towards a solution. Streamline your support process by easily sharing recordings that can be used to collaborate with other teams, enhancing overall efficiency in achieving your objectives. Viewabo’s remote visual support transforms challenging customer interactions into smoother diagnostics and quicker solutions through effective visual communication, significantly improving experiences compared to conventional support methods. This innovative approach not only alleviates frustration but also empowers both support teams and customers to navigate technical issues with confidence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk No 
Zendesk No 

Integrations

Freshdesk Yes 
Zendesk Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$20 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

VRMedia

Country

Italy

Website

kiber.tech/

Vendor Details

Company Name

Viewabo

Founded

2014

Country

United States

Website

www.viewabo.com

Product Features

Augmented Reality

3D Objects Yes 
3D Product Visualization No 
Application Development No 
Content Creation No 
Cross-Device Publishing No 
Drag & Drop No 
For Mapping No 
For Sales No 
For Training / Education Yes 
Object Recognition No 
Simulation No 
Usage Tracking / Analytics No 
Virtual Reality Yes 

Product Features

Augmented Reality

3D Objects No 
3D Product Visualization No 
Application Development No 
Content Creation No 
Cross-Device Publishing No 
Drag & Drop No 
For Mapping No 
For Sales No 
For Training / Education No 
Object Recognition No 
Simulation No 
Usage Tracking / Analytics No 
Virtual Reality No 

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Remote Work

Collaboration No 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access No 
Remote Support No 
Screen Sharing No 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Alternatives

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