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Description
Khoros enables seamless interaction with your customers from the initial offer through to the final sale and beyond. Engage with your audience across their preferred channels, including messaging, chat, social media, email, SMS, and on both external and your own branded communities — we ensure you remain continuously connected. Our platform, powered by AI, is a reliable ally during both your peak successes and challenging crises. With Khoros, you benefit from enterprise-level workflows designed to manage complex deployments, accommodate high traffic, and fulfill the security and brand protection requirements of top global brands, all supported by an award-winning services team dedicated to your success. We go beyond being just a technology provider; Khoros offers exceptional services, coaching, and extensive industry knowledge, making us the ideal partner for your sustained growth and success in the long run. Together, we can foster enduring relationships and drive meaningful engagement with your customers.
Description
Results is a service operations and Field Service Management (FSM) solution. Discover our award-winning software that revolutionizes Customer Relationship Management (CRM) by integrating project management and field service operations.
A comprehensive tool enriched with essential integrations, Results is a perfect fit for service-based industries and small to medium-sized businesses with recurring client engagements. Results empowers businesses to develop enduring customer relationships, optimize operational processes, and fuel growth.
With a client-focused approach, it provides a feature-rich solution tailored for the all-digital, work-from-anywhere landscape, allowing businesses to harness their full potential for success.
Results integrates with leading business applications, including global QuickBooks® Desktop and QuickBooks Online versions, as well as Outlook, Gmail, and Zapier.
API Access
Has API
No
API Access
Has API
No
Integrations
Acquia DAM (Widen)
Yes
Avalara
No
BL.INK
Yes
Brandwatch
Yes
Calendly
No
Common Room
Yes
Domo
Yes
Gmail
No
Google Analytics
Yes
InboxCRM by AppEQ
Yes
Integrations
Acquia DAM (Widen)
No
Avalara
Yes
BL.INK
No
Brandwatch
No
Calendly
Yes
Common Room
No
Domo
No
Gmail
Yes
Google Analytics
No
InboxCRM by AppEQ
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$29/user/month
Pricing is based on an annual license
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Khoros
Founded
2008
Country
United States
Website
khoros.com
Vendor Details
Company Name
Results Software
Founded
1983
Country
United States
Website
www.results-software.com
Product Features
Audience Intelligence
AI / Machine Learning
No
Audience Segmentation
No
Competitive Intelligence
No
Content Tracking
No
Data Visualization
No
Data-Driven Insights
No
Filters / Search
No
Image Recognition
No
Sentiment Analysis
No
Social Listening
No
Social Media Analytics
No
Trend Tracking
No
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No
Social Media Marketing
Analytics
Yes
Automated Publishing
Yes
Contact Management
Yes
Content Management
Yes
Conversion Tracking
Yes
Customer Targeting
Yes
Keyword Filtering
Yes
Multi-Account Management
Yes
Post Scheduling
Yes
Product Features
Business Management
Billing & Invoicing
Yes
CRM
Yes
Employee Management
No
Financial Management
Yes
Inventory Management
Yes
Marketing Management
Yes
Order Management
Yes
Point of Sale (POS)
No
Project Management
Yes
Purchasing
Yes
Scheduling
Yes
Time & Expense Tracking
No
Training Management
No
Vendor Management
Yes
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
No
Task Management
Yes
Territory Management
Yes
