Average Ratings 0 Ratings
Average Ratings 8 Ratings
Description
Competitive Insights, developed by Key Lime Labs—the innovative sector of the renowned UX insights and design research company, Key Lime Interactive—aims to enhance brand growth by simplifying the discovery of human insights. As the first mobile platform dedicated to UX competitive analysis, it stands out in the industry. Join other esteemed enterprises that rely on our insights platform for guidance. Our team of experts provides invaluable UX tips on crafting exceptional experiences with technologies like VR/AR, extended reality, smart devices, and voice interfaces. Participate in our complimentary quarterly Q&A sessions to address your most pressing design challenges in the emtech space. Explore our interactive journey mapping tool, designed for quick and straightforward construction of essential user and comprehensive customer experience journeys. This approach ensures that user journeys remain current and user-friendly. With just one click, you can access an extensive mobile UX competitive analysis, allowing you to unwind while we tackle the complexities of digital business. Since 2009, we've been dedicated to resolving challenges for global brands, making their products not only easier to use but also more enjoyable. The commitment to innovation and user experience remains at the forefront of our mission.
Description
Smaply – the cutting-edge software for journey mapping with increased flexibility, customizability, and Journey Management functionalities. Smaply is a tool to create customer journey maps and analyze the customer experience, step by step. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is even faster. Keep track of those in the portfolio graph of your workspace, which helps you to keep an overview and prioritize.
Users are not only using journey maps as deliverables; they rather make them the core of their service development, thus journey maps move to the core of organizations.
API Access
Has API
API Access
Has API
Integrations
Asana
Azure DevOps
Figma
Google Analytics
Google Cloud Operations Suite
Jira
Linear
Microsoft 365
Microsoft OneDrive
Microsoft SharePoint
Integrations
Asana
Azure DevOps
Figma
Google Analytics
Google Cloud Operations Suite
Jira
Linear
Microsoft 365
Microsoft OneDrive
Microsoft SharePoint
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€390.00/year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Key Lime Interactive
Founded
2009
Country
United States
Website
labs.keylimeinteractive.com/ci-about
Vendor Details
Company Name
Smaply
Founded
2012
Country
Austria
Website
www.smaply.com
Product Features
Competitive Intelligence
Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization
Product Analytics
Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research