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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.

Description

SureTill is a cloud-driven point-of-sale and restaurant management solution designed for various food service establishments such as restaurants, cafes, bakeries, takeaways, and cloud kitchens. It facilitates dine-in, takeaway, and delivery orders while offering functionalities like table and floor-plan management, kitchen display systems, ticket routing, inventory and menu management, recipe-based stock tracking, customer loyalty programs, staff management tools, sales analytics, and multi-location oversight. Patrons can conveniently place orders via QR codes or through the restaurant's online platform, and operators have the ability to manage digital menu displays and implement AI-driven phone ordering systems. SureTill provides a seamless experience through its Windows and Android applications as well as a web interface that connects to its cloud infrastructure; during internet disruptions, local data ensures billing and printing can proceed, and synchronization occurs once connectivity is restored. Moreover, restaurants can integrate Uber Eats orders directly into the POS system for efficient management of acceptance, menu adjustments, and kitchen processing. This comprehensive system enhances operational efficiency and elevates the customer experience in the food service industry.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
Google Drive No 
MSG91 No 
PayPal No 
Paystack No 
Razorpay No 
Stripe No 
Twilio No 
Uber Eats No 
Vonage Communications APIs (Nexmo) No 

Integrations

WhatsApp Yes 
Google Drive Yes 
MSG91 Yes 
PayPal Yes 
Paystack Yes 
Razorpay Yes 
Stripe Yes 
Twilio Yes 
Uber Eats Yes 
Vonage Communications APIs (Nexmo) Yes 

Pricing Details

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial No 
Free Version No 

Pricing Details

$190/month
Starter costs $190/month for 1 branch, 3 POS terminals, 5 tablets and 15 staff logins. Pro costs $250/month for 5 branches, 20 terminals, 30 tablets and unlimited staff logins. Both plans include every feature and have no sales commission. Additional branches, terminals or tablets can be added. One-time installation, setup and on-site staff training are quoted separately.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Kayana for Business

Founded

2021

Country

United Kingdom

Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Vendor Details

Company Name

Wasevo

Country

Pakistan

Website

suretill.com

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Product Features

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

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