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Average Ratings 0 Ratings
Description
Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.
Description
SureTill is a cloud-driven point-of-sale and restaurant management solution designed for various food service establishments such as restaurants, cafes, bakeries, takeaways, and cloud kitchens. It facilitates dine-in, takeaway, and delivery orders while offering functionalities like table and floor-plan management, kitchen display systems, ticket routing, inventory and menu management, recipe-based stock tracking, customer loyalty programs, staff management tools, sales analytics, and multi-location oversight. Patrons can conveniently place orders via QR codes or through the restaurant's online platform, and operators have the ability to manage digital menu displays and implement AI-driven phone ordering systems. SureTill provides a seamless experience through its Windows and Android applications as well as a web interface that connects to its cloud infrastructure; during internet disruptions, local data ensures billing and printing can proceed, and synchronization occurs once connectivity is restored. Moreover, restaurants can integrate Uber Eats orders directly into the POS system for efficient management of acceptance, menu adjustments, and kitchen processing. This comprehensive system enhances operational efficiency and elevates the customer experience in the food service industry.
API Access
Has API
Yes
API Access
Has API
No
Integrations
WhatsApp
Yes
Google Drive
No
MSG91
No
PayPal
No
Paystack
No
Razorpay
No
Stripe
No
Twilio
No
Uber Eats
No
Vonage Communications APIs (Nexmo)
No
Integrations
WhatsApp
Yes
Google Drive
Yes
MSG91
Yes
PayPal
Yes
Paystack
Yes
Razorpay
Yes
Stripe
Yes
Twilio
Yes
Uber Eats
Yes
Vonage Communications APIs (Nexmo)
Yes
Pricing Details
1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial
No
Free Version
No
Pricing Details
$190/month
Starter costs $190/month for 1 branch, 3 POS terminals, 5 tablets and 15 staff logins. Pro costs $250/month for 5 branches, 20 terminals, 30 tablets and unlimited staff logins. Both plans include every feature and have no sales commission. Additional branches, terminals or tablets can be added. One-time installation, setup and on-site staff training are quoted separately.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Kayana for Business
Founded
2021
Country
United Kingdom
Website
kayanaforbusiness.com/uk/products/whatsapp-ordering/
Vendor Details
Company Name
Wasevo
Country
Pakistan
Website
suretill.com
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
Product Features
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program
No
Mobile Access
No
Online Ordering
No
Order Management
No
Reporting/Analytics
No
Separate Checks
No
Split Checks
No
Table Management
No
Tips Management
No