Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.
Description
Ord.to is an online platform designed to assist businesses in the food sector in developing personalized order-receiving websites that reflect their branding and domain names. For those who already have an established website, Ord offers an ordering widget that can seamlessly be integrated. This system empowers businesses to craft visually appealing menus by uploading vibrant images and detailed product descriptions, while also enabling a selection of add-ons and suggestions for customers. Clients can place their orders effortlessly by selecting their preferred payment options and delivery methods. They have the flexibility to view the menu in either a straightforward list format or through a more engaging visual display of the dishes available. Additionally, customers can input delivery information, add comments, and provide pertinent contact details. The platform supports a variety of payment options, including cash or card on delivery, as well as online payments that differ based on the customer’s location. Once the order is placed, customers receive a confirmation via email or SMS with all necessary details about their request, ensuring a smooth transaction process. This comprehensive approach not only enhances customer experience but also streamlines the ordering process for businesses in the competitive food industry.
API Access
Has API
Yes
API Access
Has API
No
Integrations
WhatsApp
No
Pricing Details
1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Kayana for Business
Founded
2021
Country
United Kingdom
Website
kayanaforbusiness.com/uk/products/whatsapp-ordering/
Vendor Details
Company Name
GETREVE
Founded
2020
Country
United States
Website
ord.to/
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
Product Features
Delivery Management
Customer Portal
No
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
No
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No