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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Kaya allows you to effortlessly monitor and gain insights into all your marketing efforts from a single platform. It is entirely customizable and eliminates the need for manual effort. Just connect your tools and you’re ready to begin. Keep an eye on essential metrics across different channels and platforms, including Marketing Spend, ROAS, and Channel Revenue, all accessible through your dashboards and daily alerts on Slack. Easily visualize your marketing KPIs with pre-built reports that help you understand trends and pinpoint areas that may need additional attention. Kaya consolidates, cleans, and enhances data from various sources without requiring any technical expertise. Furthermore, enhance your campaign performance seamlessly with our algorithm that continuously observes your campaigns and provides proactive suggestions around the clock. This comprehensive approach ensures that you’re always informed and ready to adapt your strategies effectively.

Description

All-in-One Software for Digital Channel Feedback Mopinion is a digital platform that helps digital enterprises listen, understand and act across all digital touchpoints (website, mobile, and email). Mopinion allows its users to create customisable online feedback form (including various CX metrics like NPS, CES and CSAT) and trigger them based upon rules such as mouse movement and time on page. It also allows for comprehensive visualisation via customisable dashboards, text analysis, and smart labeling. Users can use proactive alerts, role-based views, and connect to PM tools like Trello or Asana to receive feedback and collaborate with other members of your digital team. +Customisable feedback forms +Real-time statistics Integrations with +API +Various CX metrics +Text analytics +Advanced reporting capabilities Mopinion pricing starts at $35 USD/month

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Analytics
Slack
Adobe Analytics
Asana
Basecamp
Google Ads
Google Search Console
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Magento
NextDNS
Optimizely One
Progress Sitefinity
Salesforce
Salesforce Agentforce Service
Trello
WordPress
Zendesk

Integrations

Google Analytics
Slack
Adobe Analytics
Asana
Basecamp
Google Ads
Google Search Console
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Magento
NextDNS
Optimizely One
Progress Sitefinity
Salesforce
Salesforce Agentforce Service
Trello
WordPress
Zendesk

Pricing Details

$79 per month
Free Trial
Free Version

Pricing Details

$229/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kaya

Country

United Kingdom

Website

www.usekaya.com

Vendor Details

Company Name

Mopinion

Founded

2013

Country

Netherlands

Website

www.mopinionlabs.com

Product Features

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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