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features
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support

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Description

Kaya allows you to effortlessly monitor and gain insights into all your marketing efforts from a single platform. It is entirely customizable and eliminates the need for manual effort. Just connect your tools and you’re ready to begin. Keep an eye on essential metrics across different channels and platforms, including Marketing Spend, ROAS, and Channel Revenue, all accessible through your dashboards and daily alerts on Slack. Easily visualize your marketing KPIs with pre-built reports that help you understand trends and pinpoint areas that may need additional attention. Kaya consolidates, cleans, and enhances data from various sources without requiring any technical expertise. Furthermore, enhance your campaign performance seamlessly with our algorithm that continuously observes your campaigns and provides proactive suggestions around the clock. This comprehensive approach ensures that you’re always informed and ready to adapt your strategies effectively.

Description

All-in-One Software for Digital Channel Feedback Mopinion is a digital platform that helps digital enterprises listen, understand and act across all digital touchpoints (website, mobile, and email). Mopinion allows its users to create customisable online feedback form (including various CX metrics like NPS, CES and CSAT) and trigger them based upon rules such as mouse movement and time on page. It also allows for comprehensive visualisation via customisable dashboards, text analysis, and smart labeling. Users can use proactive alerts, role-based views, and connect to PM tools like Trello or Asana to receive feedback and collaborate with other members of your digital team. +Customisable feedback forms +Real-time statistics Integrations with +API +Various CX metrics +Text analytics +Advanced reporting capabilities Mopinion pricing starts at $35 USD/month

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Analytics Yes 
Slack Yes 
Adobe Analytics No 
Adobe Marketo Engage No 
Basecamp No 
Contentsquare No 
Google Ads Yes 
Google Search Console Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Jira No 
Lightspeed eCommerce No 
Magento No 
NextDNS No 
Salesforce No 
Salesforce Agentforce Service No 
Trello No 
Zapier No 
Zendesk No 

Integrations

Google Analytics Yes 
Slack Yes 
Adobe Analytics Yes 
Adobe Marketo Engage Yes 
Basecamp Yes 
Contentsquare Yes 
Google Ads No 
Google Search Console No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Jira Yes 
Lightspeed eCommerce Yes 
Magento Yes 
NextDNS Yes 
Salesforce Yes 
Salesforce Agentforce Service Yes 
Trello Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

$79 per month
Free Trial No 
Free Version No 

Pricing Details

$229/month
Growth Package: $229/month
Turbo Package: $579/month
Enterprise: Request Quote
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kaya

Country

United Kingdom

Website

www.usekaya.com

Vendor Details

Company Name

Mopinion

Founded

2013

Country

Netherlands

Website

www.mopinionlabs.com

Product Features

Marketing Analytics

A/B Testing No 
Campaign Management No 
Channel Attribution No 
Customer Journey Mapping No 
Dashboard No 
Performance Metrics No 
Predictive Analytics No 
ROI Tracking No 
Social Media Metrics No 
Website Analytics No 

Web Analytics

Campaign Management No 
Conversion Tracking No 
Form Analytics No 
Goal Tracking No 
Keyword Tracking No 
Multiple Site Management No 
Pageview Tracking No 
Referral Source Tracking No 
Site Search Tracking No 
Time on Site Tracking No 
User Interaction Tracking No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools Yes 
Video Feedback No 
Visual Feedback Tools Yes 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

Marketing Analytics

A/B Testing No 
Campaign Management No 
Channel Attribution No 
Customer Journey Mapping No 
Dashboard Yes 
Performance Metrics No 
Predictive Analytics No 
ROI Tracking No 
Social Media Metrics No 
Website Analytics Yes 

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library No 
Site Intercept Survey Yes 
Skip Logic No 
Supports Audio / Images / Video No 

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