Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Kapiche is an analytics and insights product that makes sense of customer feedback data. It empowers you to make better decisions and positively impact your bottom line. Combine multiple data sources to quickly analyze 1000s of customer feedback responses. No setup, no manual coding, no code frames. Discover insights in minutes and not weeks. You can have complete confidence in your analysis. Answer business questions quickly with deep, actionable insights from all customer data sources. It takes only minutes, not weeks. Your insights analysts will provide insight to help ensure buy-in for your CX programs throughout the organization and drive customer-centric, impactful change. It is impossible to make the most effective business decisions using only quantitative customer information. The best insights come from combining qualitative and quantitative data at every stage of the customer journey.

Description

The InsightXM Customer Data Platform is designed to collect, analyze, and present your data to enhance your critical business choices. As your organization evolves and grows in complexity, interpreting all that data can become increasingly challenging. This realization led us to create a dedicated customer data platform that consolidates your business data, provides clarity, and delivers actionable insights. Share your business objectives with us, and we will configure your platform, integrate it with your data sources, and begin gathering valuable information. Collaborate with our team to analyze your data, and together we will craft a tailored program that suits your specific business requirements. The InsightXM platform allows you to visualize all your data and discover actionable insights through an array of tools and customized reports. Each package comes with pre-configured dashboards informed by our understanding of what is truly significant. You can compare and contrast various data points, leveraging the insights to steer your future decisions effectively. We strive to empower you to harness the full potential of your data for improved outcomes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Redshift
AskNicely
CustomerGauge
Freshdesk
GetFeedback
Google Cloud BigQuery
Google Forms
Help Scout
HubSpot CRM
Intercom
Microsoft Dynamics 365
Qualaroo
Qualtrics Customer Experience
ReviewTrackers
Salesforce
SatisMeter
Snowflake
Typeform
Zendesk
Zoho Desk

Integrations

Amazon Redshift
AskNicely
CustomerGauge
Freshdesk
GetFeedback
Google Cloud BigQuery
Google Forms
Help Scout
HubSpot CRM
Intercom
Microsoft Dynamics 365
Qualaroo
Qualtrics Customer Experience
ReviewTrackers
Salesforce
SatisMeter
Snowflake
Typeform
Zendesk
Zoho Desk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$400 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kapiche

Founded

2015

Country

Australia

Website

kapiche.com

Vendor Details

Company Name

insightXM

Country

United States

Website

insightxm.com

Product Features

Data Entry

Abbreviation Detection
Data Capture and Transfer
Data Cleansing
Data Entry Verification
Data Search Flexibility
Duplicate Detection
Flexible Search
Image Entry
Library Conversion
Mis-Keyed Variation Detection
Phonetic Variation Detection

Data Extraction

Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction

Product Features

Event Management

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Alternatives

Alternatives