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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Kapiche is an analytics and insights product that makes sense of customer feedback data. It empowers you to make better decisions and positively impact your bottom line. Combine multiple data sources to quickly analyze 1000s of customer feedback responses. No setup, no manual coding, no code frames. Discover insights in minutes and not weeks. You can have complete confidence in your analysis. Answer business questions quickly with deep, actionable insights from all customer data sources. It takes only minutes, not weeks. Your insights analysts will provide insight to help ensure buy-in for your CX programs throughout the organization and drive customer-centric, impactful change. It is impossible to make the most effective business decisions using only quantitative customer information. The best insights come from combining qualitative and quantitative data at every stage of the customer journey.

Description

SAS Text Miner allows for the extraction of insights from a variety of text documents, revealing underlying themes and concepts. This tool effectively integrates quantitative data with unstructured text, merging text mining with conventional data mining approaches. As part of the SAS® Enterprise Miner suite, it necessitates that SAS Enterprise Miner is installed on the same system. Additionally, SAS High-Performance Text Mining can operate on either a computer grid or a single machine equipped with multiple CPUs. The text algorithms employed are designed to be multi-threaded and work in-memory, significantly enhancing both responsiveness and concurrency while minimizing input/output strain. Users can access SAS Text Miner as nodes within the SAS High-Performance Data Mining framework or utilize it through the procedures PROC HPTMINE and PROC HPTMSCORE. To quickly grasp SAS technology, individuals can benefit from courses offered by analytics professionals, ensuring they gain a comprehensive understanding of the tools available. Enhancing one’s knowledge in this area can lead to greater proficiency in data analysis and mining techniques.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon S3
AskNicely
CustomerGauge
Delighted
Freshdesk
GetFeedback
Google Cloud BigQuery
Google Forms
Help Scout
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Qualaroo
ReviewTrackers
Salesforce
SatisMeter
SurveyMonkey
SurveyMonkey Enterprise
Typeform
Zendesk

Integrations

Amazon S3
AskNicely
CustomerGauge
Delighted
Freshdesk
GetFeedback
Google Cloud BigQuery
Google Forms
Help Scout
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Qualaroo
ReviewTrackers
Salesforce
SatisMeter
SurveyMonkey
SurveyMonkey Enterprise
Typeform
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kapiche

Founded

2015

Country

Australia

Website

kapiche.com

Vendor Details

Company Name

SAS Institute

Founded

1976

Country

United States

Website

support.sas.com/en/software/text-miner-support.html

Product Features

Data Entry

Abbreviation Detection
Data Capture and Transfer
Data Cleansing
Data Entry Verification
Data Search Flexibility
Duplicate Detection
Flexible Search
Image Entry
Library Conversion
Mis-Keyed Variation Detection
Phonetic Variation Detection

Data Extraction

Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction

Product Features

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

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