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Average Ratings 0 Ratings
Description
Kapiche is an analytics and insights product that makes sense of customer feedback data. It empowers you to make better decisions and positively impact your bottom line. Combine multiple data sources to quickly analyze 1000s of customer feedback responses. No setup, no manual coding, no code frames. Discover insights in minutes and not weeks. You can have complete confidence in your analysis. Answer business questions quickly with deep, actionable insights from all customer data sources. It takes only minutes, not weeks. Your insights analysts will provide insight to help ensure buy-in for your CX programs throughout the organization and drive customer-centric, impactful change. It is impossible to make the most effective business decisions using only quantitative customer information. The best insights come from combining qualitative and quantitative data at every stage of the customer journey.
Description
RogTCS is an innovative text analysis tool that allows for a rapid and automated assessment of open-ended survey questions, all presented in a straightforward format. The acronym TCS stands for “Text, Cluster, Sentiment,” which encapsulates the operational methodology of the software: it quickly assesses responses to open text queries in surveys without requiring any manual coding or preliminary processing. This analysis focuses on identifying key themes and gauging sentiment, determining whether statements carry a positive or negative tone. The findings are displayed in an easy-to-understand format, such as a semantic map or a detailed table. As a result, you can seamlessly leverage qualitative insights from quantitative market feedback, fully automated, regardless of the volume of data. RogTCS effectively alleviates the burdensome and expensive process of manually analyzing extensive data sets from open text responses. This solution not only enhances efficiency but also reduces costs significantly. Moreover, with RogTCS, you can be assured of obtaining the highest level of consistency and quality in the analysis and application of your data, empowering better decision-making. Ultimately, integrating this tool into your workflow can transform your approach to data comprehension and market insights.
API Access
Has API
API Access
Has API
Integrations
Amazon Redshift
Freshdesk
GetFeedback
Google Cloud BigQuery
Help Scout
HubSpot CRM
HubSpot Customer Platform
Intercom
Kayako
Medallia
Integrations
Amazon Redshift
Freshdesk
GetFeedback
Google Cloud BigQuery
Help Scout
HubSpot CRM
HubSpot Customer Platform
Intercom
Kayako
Medallia
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kapiche
Founded
2015
Country
Australia
Website
kapiche.com
Vendor Details
Company Name
Rogator AG
Founded
1999
Country
Germany
Website
www.rogator.de/en/software/text-analysis-software/
Product Features
Data Entry
Abbreviation Detection
Data Capture and Transfer
Data Cleansing
Data Entry Verification
Data Search Flexibility
Duplicate Detection
Flexible Search
Image Entry
Library Conversion
Mis-Keyed Variation Detection
Phonetic Variation Detection
Data Extraction
Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Product Features
Data Analysis
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics