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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Kapiche is an analytics and insights product that makes sense of customer feedback data. It empowers you to make better decisions and positively impact your bottom line. Combine multiple data sources to quickly analyze 1000s of customer feedback responses. No setup, no manual coding, no code frames. Discover insights in minutes and not weeks. You can have complete confidence in your analysis. Answer business questions quickly with deep, actionable insights from all customer data sources. It takes only minutes, not weeks. Your insights analysts will provide insight to help ensure buy-in for your CX programs throughout the organization and drive customer-centric, impactful change. It is impossible to make the most effective business decisions using only quantitative customer information. The best insights come from combining qualitative and quantitative data at every stage of the customer journey.

Description

RogTCS is an innovative text analysis tool that allows for a rapid and automated assessment of open-ended survey questions, all presented in a straightforward format. The acronym TCS stands for “Text, Cluster, Sentiment,” which encapsulates the operational methodology of the software: it quickly assesses responses to open text queries in surveys without requiring any manual coding or preliminary processing. This analysis focuses on identifying key themes and gauging sentiment, determining whether statements carry a positive or negative tone. The findings are displayed in an easy-to-understand format, such as a semantic map or a detailed table. As a result, you can seamlessly leverage qualitative insights from quantitative market feedback, fully automated, regardless of the volume of data. RogTCS effectively alleviates the burdensome and expensive process of manually analyzing extensive data sets from open text responses. This solution not only enhances efficiency but also reduces costs significantly. Moreover, with RogTCS, you can be assured of obtaining the highest level of consistency and quality in the analysis and application of your data, empowering better decision-making. Ultimately, integrating this tool into your workflow can transform your approach to data comprehension and market insights.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Redshift
Amazon S3
AskNicely
Delighted
Freshdesk
Google Cloud BigQuery
Google Forms
Help Scout
Kayako
Medallia
Microsoft Dynamics 365
Qualaroo
Qualtrics Customer Experience
ReviewTrackers
SatisMeter
Snowflake
SurveyMonkey
SurveyMonkey Enterprise
Zendesk
Zoho Desk

Integrations

Amazon Redshift
Amazon S3
AskNicely
Delighted
Freshdesk
Google Cloud BigQuery
Google Forms
Help Scout
Kayako
Medallia
Microsoft Dynamics 365
Qualaroo
Qualtrics Customer Experience
ReviewTrackers
SatisMeter
Snowflake
SurveyMonkey
SurveyMonkey Enterprise
Zendesk
Zoho Desk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kapiche

Founded

2015

Country

Australia

Website

kapiche.com

Vendor Details

Company Name

Rogator AG

Founded

1999

Country

Germany

Website

www.rogator.de/en/software/text-analysis-software/

Product Features

Data Entry

Abbreviation Detection
Data Capture and Transfer
Data Cleansing
Data Entry Verification
Data Search Flexibility
Duplicate Detection
Flexible Search
Image Entry
Library Conversion
Mis-Keyed Variation Detection
Phonetic Variation Detection

Data Extraction

Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction

Product Features

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Alternatives

Alternatives

Semantria Reviews

Semantria

Lexalytics
WordStat Reviews

WordStat

Provalis Research