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Description
Kamailio® is an open-source SIP server, which evolved from the earlier OpenSER and SER, and is distributed under GPLv2+, capable of managing thousands of call setups each second. This robust platform can be utilized for constructing extensive systems for VoIP, real-time communication, presence, WebRTC, instant messaging, and various other applications. Additionally, Kamailio is well-suited for scaling SIP-to-PSTN gateways, PBX systems, or media servers such as Asterisk™, FreeSWITCH™, or SEMS with ease. Its extensive feature set includes support for asynchronous TCP, UDP, and SCTP, secure communication through TLS for voice, video, and text, as well as WebSocket compatibility for WebRTC. The server supports both IPv4 and IPv6, offers simple instant messaging and presence capabilities with an integrated XCAP server and MSRP relay, and enables asynchronous operations. Furthermore, it includes IMS extensions for VoLTE, ENUM functionality, DID and least cost routing, load balancing, and routing failover. Kamailio also provides comprehensive accounting, authentication, and authorization features, while supporting a variety of backend systems, including MySQL, Postgres, Oracle, Radius, LDAP, Redis, Cassandra, MongoDB, and Memcached. All these capabilities make Kamailio a versatile choice for modern communication infrastructures.
Description
Compunetix’s Video Call Center is a web solution built using dynamic WebRTC technology. It allows video connections with just one click, without the need for any downloads. Users can connect video from any device with support for PSTN audio integration to WebRTC. VCC provides call center functionality such as intelligent routing, multiple queues and call transfer. Security is a top priority. Support for encrypted video connections, and HIPAA compliance are available for telehealth apps. The platform can be deployed on a cloud-based system or as a dedicated solution. VCC's simple video interfaces simplify communication and streamline the experience for users. Other features include real time video call transfer and automated queuing. Real-time dashboards and reporting are also available. Multi-party calling capabilities, multi tenant support, call monitoring and advanced collaboration functionality like application sharing, file transfers, and chat are also available.
API Access
Has API
API Access
Has API
Integrations
360 Monitoring
Apache Cassandra
Asterisk
Fonimo
FreeSWITCH
LDAP
MongoDB
MySQL
Oracle Cloud Infrastructure
PostgreSQL
Integrations
360 Monitoring
Apache Cassandra
Asterisk
Fonimo
FreeSWITCH
LDAP
MongoDB
MySQL
Oracle Cloud Infrastructure
PostgreSQL
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kamailio
Founded
2001
Country
United States
Website
www.kamailio.org/w/
Vendor Details
Company Name
Compunetix
Founded
1968
Country
United States
Website
www.compunetix.com/unified-collaboration/video-conferencing/video-call-center/
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
