Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
KUBRA EZ-PAY is a comprehensive on-demand payment application designed to cater to both registered and unregistered customers. By utilizing KUBRA EZ-PAY, you empower customers to execute immediate payments through various channels, including digital platforms, voice interactions, or face-to-face methods like online and mobile apps, automated IVR systems, call centers, and retail locations with cash and self-service kiosks. This solution not only enhances the flexibility of payment options for your customers but also expands the variety of payment methods available, encompassing credit cards, ACH, PIN-less debits, Visa® debit, and debit MasterCard®. KUBRA EZ-PAY offers real-time account management and authorization capabilities, along with seamless integration into numerous credit card processors, debit ATM networks, and ACH originators. Additionally, you will benefit from a unified dashboard that simplifies account management by providing features for payer reconciliation, returns oversight, comprehensive reporting, and payment administration, ultimately streamlining your financial processes. The platform aims to enhance the overall user experience while ensuring secure and efficient payment transactions.
Description
Revolutionize customer service by transitioning from traditional voice interactions to engaging visual experiences through On-Demand self-service solutions that not only address customer inquiries but also enhance their overall experience, lower operational costs, and increase revenue potential. By utilizing Zappix Visual IVR, customers calling into your contact center can enjoy a quicker, more adaptable, and efficient solution that transforms standard voice calls into digital and visual self-service options. This innovative Visual IVR system enables customers to independently address their service needs from any location, eliminating the frustration of navigating complicated voice IVR menus or having to engage with a Call Center Representative (CSR). With cloud-based, visual web applications accessible on all digital devices and requiring no downloads, customers can seamlessly access service solutions. Additionally, the platform boasts end-to-end automation across various channels, which is significantly more cost-effective compared to developing and maintaining a native app. Common service tasks, such as order tracking, appointment confirmations, and frequently asked questions, can be easily automated to streamline the customer experience even further. Overall, this transition not only empowers customers but also enhances operational efficiency for businesses.
API Access
Has API
No
API Access
Has API
No
Integrations
Earth Networks
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
KUBRA
Country
United States
Website
kubra.com
Vendor Details
Company Name
Zappix
Country
United States
Website
www.zappix.com
Product Features
Billing and Invoicing
Billing Portal
No
Contact Database
No
Contingency Billing
No
Customer Portal
No
Customizable Invoices
No
Dunning Management
No
Hourly Billing
No
Invoice History
No
Mobile Payments
No
Multi-Currency
No
Online Invoicing
No
Online Payments
No
Payment Processing
No
Project Billing
No
Recurring/Subscription Billing
No
Service Ticket Billing
No
Tax Calculator
No
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
Product Features
IVR
Call Center
No
Call Logging
Yes
Call Recording
No
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
No
Survey Management
Yes
Text to Speech
Yes
Voice Customization
No
Voice Mail
No