Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

In the race to attract enterprise clients, you face competition from emerging players utilizing cloud-based communication platforms with APIs to deliver services that promise to improve customer engagement experiences. Kandy's distinctive and leading white-label CPaaS provides far more than just programmable APIs; it features ready-made applications known as Kandy Wrappers, a marketplace and ecosystem for independent software vendors to develop vertical market solutions, as well as the capability to enhance existing SIP and UCaaS infrastructures through our Kandy Link WebRTC Gateway. The concept of Embedded Communications allows for seamless interactions, such as sales representatives making calls directly from a CRM system, healthcare professionals conducting video consultations with patients via their electronic health record systems while sharing X-rays and medical images in real time, and students checking tutor availability to start a session instantly. This all occurs with high-definition voice and video quality while integrating presence, messaging, chat, collaboration, and much more, ensuring a comprehensive communication experience for users. Ultimately, Kandy empowers enterprises to fully leverage technology in their communication strategies, fostering deeper connections and greater operational efficiency.

Description

Through the integration of in-app messaging and collaboration features, your users can efficiently complete their tasks without the need to exit your application. They have the ability to share, edit, and store crucial documents all within a centralized platform. This streamlined approach facilitates better organization of files, enhances communication clarity, and promotes more comprehensive interactions. Users can engage in real-time chats with colleagues, regardless of their locations. They can initiate video calls, share screens, and collaborate live to boost productivity, all seamlessly integrated into your existing app. Alerts and updates can be communicated to your team or customers immediately via pop-up notifications as they log into the app. This allows for timely communication and marketing to users whenever necessary. Users can create personal tasks or delegate them to team members within the app, set deadlines, and establish priorities to ensure that all tasks are completed punctually. Furthermore, users can take notes and compile to-do lists in real-time, with the ability to tag teammates for notifications and reminders, enhancing overall workflow efficiency. This comprehensive set of tools empowers users to stay organized and connected, ultimately leading to improved team collaboration and task management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Empirix Yes 
Momentum Telecom Yes 
Oreka TR Yes 

Integrations

Empirix No 
Momentum Telecom No 
Oreka TR No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ribbon

Country

United States

Website

www.kandy.io

Vendor Details

Company Name

Synumatic

Country

United States

Website

synumatic.com

Product Features

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
IVR / Voice Recognition No 

Alternatives

Alternatives

MirrorFly Reviews

MirrorFly

CONTUS TECH
RestcommONE Reviews

RestcommONE

Telestax