Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
K-Dispatch serves as an advanced computer-aided dispatch (CAD) system designed for 911 centers and public safety organizations. This platform integrates call processing, incident assessment, dispatching, and record-keeping, ensuring a seamless transition for calls from operators to dispatchers without the need for data re-entry. Incoming communications—whether voice calls to 911, text messages, multimedia submissions, or alerts from citizens, radios, and IoT devices—are all funneled into a single queue that includes critical information like caller location, mapping capabilities, nearby surveillance footage, and sensor inputs such as license plate recognition and gunshot detection. The AI Co-Pilot feature enhances the process by offering real-time transcription, guidance on protocols, scoring for urgency, and suggestions for unit deployment, while human operators retain the authority to make final dispatch choices. Collaboration among police, fire, EMS, and various agencies is facilitated by shared incident records, complete with automatic vehicle location (AVL) tracking and mobile applications tailored for both responders and the community. K-Dispatch is designed to interface with existing radio systems and adheres to standards such as CAP, NIEM, NENA i3, and open APIs. It provides flexible deployment options, including cloud-based, on-premises, or hybrid solutions, catering to the needs of municipal and state 911 and command centers. This versatility ensures that public safety agencies can effectively adapt to the evolving demands of emergency response.
Description
Designed with Dispatchers as a priority, Phoenix CAD is adaptable for agencies of any scale, whether they operate within a single jurisdiction, across multiple jurisdictions, or engage multiple agencies and sites. It serves as a comprehensive tool for managing service calls for Law Enforcement, Fire, EMS, and OEM/DPW. The software incorporates essential call entry and dispatch capabilities, ensuring that responders receive crucial information promptly during emergencies. Additionally, it seamlessly connects with all E911 systems, enabling automatic entry of ANI/ALI details directly into the call-taking interface. ProPhoenix offers a fully integrated solution that combines on-premise and cloud-based systems, encompassing CAD, Mobile, Law RMS, Fire RMS, Corrections Management, EMS, Internal Affairs, and Citizen Services. At ProPhoenix, we prioritize customer feedback, embrace best practices from the industry, and create outstanding software applications. Our teams for development, support, and implementation are built on the practical, real-world experience of our dedicated staff, ensuring that we meet the needs of our users effectively. This commitment to collaboration and continuous improvement sets us apart in the public safety software market.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$100000.00/one-time/user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
KabatOne
Founded
2015
Country
Mexico
Website
kabatone.com/k-dispatch
Vendor Details
Company Name
ProPhoenix
Founded
2004
Country
United States
Website
www.prophoenix.com
Product Features
Product Features
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
No
Customer Database
No
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
No
Vehicle Tracking
No